Denny's — Restaurant in Sanford

We've been to this Denny's many times and my daughter decided to take me out for brunch. When I think of Denny's I remember when they had great food they had not just steaks. They had meatloaf, fried Chicken, biscuits and gravy,... And these things are now things of the past. I know everything changes. Came in the door and I requested right away to go to a booth near the bathroom. Young lady started to lead us as far away from the bathroom on the other side of the restaurant as possible. And when I spoke up and said something she seemed to have gotten her mind back and ceded us down by the bathroom. Now mind you we've been to this Denny's before, this had the most not updated, dirtiest and dinky bathroom that I have ever entered in any restaurant and my 62 years. Whoever owns this place needs to be ashamed. Everything was rusty & dirty. And if I didn't have to pee so bad I wouldn't have even used the bathroom here but that bad. The young lady that seated us told us there was only one server on duty 🤨🙄 I'm like are you serious? Then you need to get the manager out here. So a man comes out and takes the order. In the meantime, we're looking around the restaurant and there are other people coming in by that time. It's about 2:00 I believe. But I was still shocked that there was only one server on duty on a Sunday. Restaurant is tore up from the floor up and there was trash all over the floor everywhere you looked. The one server was trying to clean tables but the bus bins were so heavy. She was having to scooch them across the floor while the men that were coming in were just standing around watching her. From what I could see there was only one cook in the kitchen, several people had came in after us. After I came out the bathroom, my daughter went to go in and came out with a look on her face that told me everything that I didn't warn her about. She said this place is filthy. I said yeah that's what I thought. I ordered an omelette off the 55 plus menu that was supposed to include bacon and cheese, that came out with nothing but tomatoes and onions. No bacon, no cheese. So that had to be remade. She wouldn't even eat her hash browns because I don't know if it was the grill or the cook, but most of them were burnt, and the rest were nothing but grease. Second omelette came, bacon wasn't even cooked well enough to eat or trust to eat. And there was a ton of nothing but grease. I was very very disappointed in this Denny's. The only thing that they did well was give us the ice water and the entree which was the chicken fingers with the barbecue sauce. They were very good. And she did like her crepe that she ordered. I ended up taking most of it back to the house so that I could try to degrease my food and actually have it served hot. To the owner, upgrade the bathroom and actually clean it. You could tell this bathroom had not been cleaned in a few days at least, and has not been upgraded in a long time. The restaurant was so dirty. This restaurant is definitely severely understaffed, needs a good deep cleaning, a more highly trained cook, And wait staff that knows what customer service is. Asked for take home containers, three were brought because they were so tiny, and one of them didn't even come with a top. Pretty shocked at the whole episode that we had to go through there. Hopefully y'all get...

Worst experience ever. We were there after a night of adulting. Sure to us being.....old. we were there before the"kids." (0130). We sat in a corner booth, asked our drinks(2 waters, a coffee, and an unsweete tea), and left with menus to review. 15 min later, I got up to ask for our drinks. The server was tiring the corner with them. Took our food order 2 samplers a brisket melt and a cali club. We talked as a group, enjoying conversation. I noticed another table was sat in our area about 10 min later 0155. Drinks right away, food 5 min later..... Ours ? still nothing. At this point, it's almost 0230, and we are tired and hungry and just ready to leave. The server comes to the table with 1 sampler. A few minutes later, the other sampler. A few minutes later, the Cali club, and finally, another few minutes later, the brisket melt 0240ish. The server asks, "Is there anything else I can get you? "Napkins,please." We started eating our food. It was cold. Yes, the Cali club was supposed to, but the toast was soggy and cold and greasy. Same for the brisket. The sampler were, meh. But not hot. We didn't care. We were just tired of waiting and hungry. Remember the table that was sat in our area, well, about 35 or so minutes after they were sat, a different server went to the apologized and retook their order 0230. (They were forgotten about)...smh. We asked again for napkins. About 10 mins after we originally asked. We tried to enjoy our food, greasy hands and all. My wife had had enough. She walked to the counter and loudly demanded napkins. Remember, we asked politely twice already before. She was told to calm down. This triggered her, my brother and I. My tookher outside while my sister inlaw and I paid the bill and explained to the manager that just showed up out of nowhere how terrible the service was. We were apologized, to told he was doing paperwork from a customer injury. we received a 20% discount. Paid and left. This location will not be revisited by any of...

I met my family at Denny's to celebrate my mother's birthday. While the breakfast was okay, I was compelled to write this review due to an incident I witnessed involving the manager, Mike, and an employee named Taji. As a business manager myself, I believe that addressing employee performance issues should be handled discreetly and professionally. In this instance, Mike engaged in a confrontational conversation with Taji(I believe this was her name) in front of other employees and customers, which is not an appropriate way to address such matters. Without personal knowledge of Taji, I can state that if I observed an individual speaking to a member of my family in the manner he did, I would find it unacceptable. Futhermore, as a male manager, he should be cognizant of the optics of his actions, particularly when physically towering over, pointing and following a female employee around the counter who was clearly trying to remove herself from the conversation. Respect is a two-way street, and his approach was clearly disrespectful. I approached Mike after the incident and expressed my concern about his behavior. He was receptive to my feedback and we had a respectful conversation. I hope that he will take this feedback into consideration and handle future employee interactions in a more professional manner. Perhaps some training in management de-escalation techniques would be beneficial in this situation. If an employee is unwilling to engage in a face-to-face conversation, allow them time to compose themselves and then attempt to reconnect. Should they continue to be disrespectful of your requests, it may be necessary to send them home...