828 Pho — Restaurant in Santa Ana

If I could just say 0 stars, I would. Today my child was craving vietnamese food and I decided to go to the restaurant order to go. While ordering my child was getting straws for our drinks I was going to order, the woman on the register directed herself to my child saying no no don't grab, mine you I had just started to order. Then, I instructed my child to sit down. The woman again directing to my child goes no no don't stand up, making it seem as if my child was going to try and stand on top of the chair. I directed myself to her and said he's going to sit down. He's not going to do that; she proceeded to say the chair could break, mine child isn't heavy or anything. Yet, there wasn't any motive to say such a thing. My child was actually trying to sit. We have gone to that restaurant a couple of times, we love the food and we usually have a good service from the owner.

Before anyone says oh your child was grabbing or being disrupted of any way, he only grabbed the straws we were going to need and he was directing himself to sit down as i requested while i was going to continue to order. There wasn't any need for this woman to do that. Hope this finds resourceful to someone with kids. I'm a mother who wanted to please my child with their craving for Vietnamese food. Would have liked the support of the owner, who was at the moment taking my order, but he just had his head down. I proceeded to direct myself to the man and politely told him to cancel my order. It was disappointing how the owner didn't stop his cashier from such behavior and having such audacity of just walking away to the kitchen area. Made it seem as if he...

Worse place ever never coming back I ask for extra chicken never go it and they want me to charge me 7 more dollars never ever coming back this place worse place ever worse pho I ever had in my life they are so stingy food is so expensive small portions and is bad even so if you pay for extra stuff they don’t give you enough I just came here because I was hungry but never coming back here. Service it is horrible server are really bad if you can call this people service that’s not the way to treat Custumers first time and last time that I come here this place it doesn’t deserve not even one star I am not coming back not even for free worse pho and gonna tell all friends and family not to come to This place if you want really good pho Big portions and great price go to 2110 N Tustin Ave, Santa Ana, CA 92705 this...

My coworkers and I bought 2 chicken Pho soups and 1 beef Pho soup, of which the 2 chicken broth were tasteless (we believe they added more water into the chicken broth and therefore it got diluted), so my manager called to let them know so they could fix the broth for their next customers, and that was the end of the story or at least in our part. 5 min later the “owner” of the restaurant came in mad because we complained (very unprofessional), we were amazed that he had the guts to come to our work place to argued about it instead of apologized. We didn’t see that coming! Never going to buy Pho soups from this place ever again, besides theirs soups are not even that good and most of the time there sprouts, lemons etc are not even fresh, we have tried...