Flame Broiler — Restaurant in Santa Ana

I love Flame Broiler, and frequent the brand enough that i usually know how much my same order will be within a few pennies. I have been to this location three time now and could not seem to figure out what was different about it both times. I finally figured out that this is a corporate location, and acts as a training facility for new employees to the franchise. Its oddly located in a mixed use office/retail location which took me a minute to find the first time. There is also a flame broiler corporate office in the same center, so make sure your at the correct restaurant location. They literally weigh on a scale the amount of meat they give you each time. So of course the portion control is always the same, but I'm always longing for a little more. They are often training new employees, which has been fine. I'm just glad those people are getting jobs. But the scale really annoys me. I may frequent an independently owned franchise...

The Flame Broiler app is the worst. Every time I order food at the counter, I have to give my phone number to earn points. It’s extremely risky to share my personal information when I don’t even know who’s standing behind me. On top of that, depending on who’s taking the order, they often don’t enter my phone number correctly, so I frequently miss out on earning the reward points. In the age of AI, I still have to give out my phone number just to collect reward points?...

This is the best Flame Broiler by far! They have an assembly line so you don't wait around for your food like at other locations. As soon as it's your turn you watch them build your bowl/plate right in front of you so you know it's exactly how you want it. The place is super clean and the staff is friendly and energetic. Also has an outdoor patio under shade. Yea I don't think it can get any better than this for fast food. Of course their food is...