I've been twice. The first time was about 20 minutes before they closed-most of the restaurants were already shut down for the day, but we got the added benefit of having personal assistance from the two girls working at the front counter. By assistance, I mean they took my order, and pretty much held my hand through the whole process...I thought they would be able to do the same on my next visit-turns out I was wrong. I guess during regular, every-day operations, (even new!?) customers are supposed to browse 15+ menus of all varieties of food and pay for their order while standing at a giant iPad. It would be better if the menus were in large print all over the walls of the lobby, so customers could get an idea of what they want before walking up to aimlessly browse. It is intimidating to feel so unprepared walking up to the screen. The taco place was very good, which is why I returned, because even though I was uncomfortable on the first occasion, I thought it would go more smoothly because I was now "familiar" with the process.
Nope. The food (tacos again) deserves 4 stars. I gave 2 stars for service because the people that work there have been really nice. (But there really is NO service, and the business i is built on the premise that customers either have previously read through 15 menus at home and placed pickup orders on their phone (who has time for that, though!?) or that they are going to stand in front of the ordering tablet for an hour while they select a meal.
The are a few cafeteria style tables inside, but the acoustics are awful. The outdoor seating is much nicer, there, but the employee told me most customers just take their food to-go. The full menus for every restaurant ARE available on their website.
When I find some free time and don't feel like binge-watching Netflix, I might study the menus at home, order from my phone-ahead of time, and pick up my food instead of eating there. Maybe it's just me, but even as the world advances, I hope to be able to ask a waiter or waitress about their recommendations, instead of clicking on a screen and specifying that I need utensils or making sure that I checked the box for "no onions". It shouldn't feel like work unless they are paying...
Read moreDo you ever have that experience where one person in your group wants sushi, the other wants Mexican food, and finally a third wants burgers. So you have to choose and compromise.
Well compromise no more! SCV hub has it all for you. You can order at one place all types of foods: chicken, tacos, Indian food etc. and get it all. You can even have it all delivered at the same time.
The food at the hub is good too. The tacos at tacoholics are great. They use homemade tortillas and the flavor is amazing. Also keto sweets have some amazing desserts. I had the vegan banana bread and it was sweet and fulfilling.
I haven't tried the Indian food at great Indian kitchen but my friend who had that food with his office workers at lunch said it was spicy and flavorful. We need a good Indian place in town. They might just fit the bill.
They are great for lunch and dinner. I hear also they are working on having seating outside on the patio.
By the way I think this is the first of its kind food hall in SCV. I feel like farmers market and grand central market in LA better watch for the new kid on the block.
So if you like variety, delivery and taste you should...
Read moreVisited from out of state. Originally looking for Gemello's Italian from Google Maps, which brought us to the location of another establishment. We gave up (figured Gemello's went out of business) and decided to look around the plaza for other options, ended up walking to the SCV Hub, where we saw a display with various restaurants - including Gemello's. Once we got past the difference of a virtual location (no individual restaurant storefront, no interaction with restaurant employees or patrons) and decided to take a leap of faith and order from a screen, we were not disappointed with the result. Both the Indian and Italian entrees we ordered were excellent quality, albeit a bit expensive (but everything in California seems expensive). We ate dinner inside; there's not much of an eating area/seating, and there was a modest volume of people picking up orders. I think if they can increase the volume of orders (this is the kind of setup that should scale really well), they will have a home run as this is a...
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