This place was good until the server started acting out of the ordinary when we said we will be back. We left our phone and credit card just to not give the wrong impression. We came back and ordered extra drinks. The server then comes to us saying “ i was told that you need to drink water”. Mind you, we were not drunk. My boyfriend is not from the US so they assumed we were drunk because he had an accent. I honestly felt uncomfortable by that comment and discriminated against. Not going back ever again.
This is in response to your comment. The situation on its own was very insulting and uncomfortable. She did not just offer us water. She said “ they want you to drink water” and kept watching us from far. Just because we ordered an extra sake did not necessarily mean we were going to drink it. There was no behavior to indicate we were intoxicated. Your server kept nervously approaching us and checking if we drank water. I felt so uncomfortable that I told your server to bring water so she does not get in trouble. We are responsible adults and have never been treated this way anywhere else. Your server herself made a comment “ Thai is in my head that’s why i just want to make sure you guys drink the water”. Now i am not sure who Thai is but it would be appropriate if your manager stepped in and spoke to us if there was a real concern instead of placing your server in that uncomfortable situation. The approach takes was very inappropriate. Additionally, your server kept saying “ You don't look drunk” as in just me and not my bf. When i said why just me? He's not from here maybe he has an accent? She said ohh ok yeah. Maybe provide more training in customer service...
Read moreUnique dining experience, similar to Benihana, but they also sell sushi which was OK. The specialty here are the grilled items (e.g. chicken + NY steak, seafood, yaki noodles). The cooking show was entertaining and executed very well. The chicken + NY steak dish was generous, 2-3 medium sized chicken breasts + about 12oz NY steak + grilled veggies (onion, carrots, zucchini, mushrooms) + mushroom soup + shrimp appetizer + steamed or fried rice (prepared in front of you). Very tasty, would eat this dish again. Service was excellent and attentive.
1 star down for the cleanliness, restaurant needs to be refurbished a bit, grease outside the grilling platform and the chef's standing area was a mess (looked dirty + the electrical boxes and panels were splattered in grease). Also, the chairs were very uncomfortable after sitting for more than 1 hr, not enough padding and too narrow. Still, would recommend for the experience and grilled items taste. Sushi, not so much.
NOTE: Reservations are accepted, but oddly they only accept them the day before from 11:30am. Also, if you sit in the grill area, at least half of your party's order must be grill items (vs. the majority of your party's order coming the sushi bar or appetizers from the kitchen). Lastly, if you have a birthday or special event, for $6 they can come out and do some singing and drum beating,...
Read moreIt was nice to find a similar restaurant like Benihana in Santa Clarita. The place looked great and we had a little wait to get seated for a party of four. However we were seated first but served last as in the other party we shared a table with were served drinks first and when it came to food I personally was seated throughout the cooking watching the other party be served multiple meals. From shrimps to scallops, to fish, and their ame the beef chops, vegetables... Until the very end of dinner when I got to be served the spaghetti and chicken right before the chef left the table. It was more like safe the best for the last but that's not what it was. The food was under cooked and plain. My kid whom I had hoped to eat some spaghetti with was already asking if we could 'go home' cause probably he felt left out too. I personally saw this as absolute server's bias. Where certain category of people are well catered for simply because the server knows there will be better tips from the kind of food ordered. This seemed like that kind of place. Correct me if I am wrong. Even an ex server didn't hesitate to fill me in more about these kind...
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