Subway — Restaurant in Santa Cruz

Horrible location. Out of all subways in Santa Cruz, this ones the most slacking. Last time I came here the employees were watching videos on their phone laughing in the back, and after a half hour of asking to be helped and being told just a moment, they finally served me. But yet made my sandwich completely wrong then refused to remake it as they were back on their phones. Today I placed an online order since I only had a 30 min lunch, got there to find they were not only slacking again but my order I placed 15 mins before my lunch wasn’t even done yet. Now I have 5 mins of my lunch left and it still isn’t made. If U want a good correctly made sandwhich within reasonable time, I would suggest any other subway in Santa Cruz. The mission st location, it’s just a waste of everybody’s time and money. And honestly the employees are just getting paid to ruin subways reputation.now that I’ve asked to speak with the manager to get a refund on food I never got they’re Asking me to leave, practically...

I usually enjoy subway sandwiches whenever I get the chance however my visit to this subway location left me extremely displeased . Apart from a rude staff that barely speaks English, my sandwich an Italian bmt was served on stale bread and very hard and the sandwich maker obviously couldn't understand what I told her to put on it and kept adding things I didn't ask for . When I mentioned it to her she became verbally abusive and threatened me . At this point I just wanted to get out of there so I paid and took my sandwich . I would avoid this place lots of homeless out front and the...

So I hate posting negative reviews but this place just did it for me! I live just up the hill but I think I’m gonna go to a different one from now on. This is the fifth time over the last month that I’ve come in and there’s been no one at the counter and I’ve waited 5 to 10 minutes for someone to arrive saying “hello” so that someone could hear me. When someone unearth themself from the back, they snapped at me, treating me like I was an inconvenience. Plus it’s sweltering hot in there and it’s hard to even tolerate it. No wonder the...