California Pizza Kitchen at Santa Monica — Restaurant in Santa Monica

I've lived in Santa Monica for 13yrs and used to be a regular at this location. Throughout the years, I've noticed that the quality of the food and service has deteriorated tremendously!! After 3 years of avoiding this place, my family and I decided to give it another chance tonight... What a disgrace!

I ordered their "famous" Original BBQ chicken chopped salad WITH the +$3.50 avocado. THIS WAS A JOKE!! first of all, I asked the waitress to put sauce on side and she had to be reminded to bring the sauce with my order. Also, in the past, they would come and ask if I wanted fresh ground pepper -no more! She brought me a pepper shaker when I asked for some pepper. Lastly, the chicken portion was 5-6 strings of meat on top of my salad along with some small cubes of the +$3.50 added Avocados!!! If I were to put the avo's back together, it would probably make a quarter of a slice. In their menu they show a beautiful half avocado nicely charred and full of meat on top:( You disappointed me CPK... This was my last visit! I come from working in hospitality for 20+ years... In the kitchen that is... Prestigious hotels!! I know the meaning of good quality and top service. This is something you lack and need to reevaluate! Your location in Annapolis Maryland is the same disappointment!! I know because I am there in the summer. I gave that location another chance as well and they too disappointed!!! Your restaurant has gone down tremendously. Btw, my son got the Hawaiian pizza and the meat looked like it was deli meat and pineapples look like they were canned pineapples. If you're going to charge nearly $20 for a salad... Make it amazing please.

Understaffed, food took forever- two salads one kid pizza......

When entering I was asked something in Spanish. I do not speak Spanish. I do not look like if I could.

After a „pardon me“, the same Spanish phrases were repeated. Still did not understood it.

After a „sorry, I do not understand“, the guy mumbled something in Spanish. Then guided us to a table. We asked for a booth. The guy was pretty annoyed, took it from the table and threw it on to the next booth table.

A rude welcome.

The disappointment did not stop here.

My girlfriend ordered a focaccia. It took them way way longer to prepare it than my pizza.

It came and had rotten lettuce on it. A replacement was offered, we accepted a new focaccia.

After completely finishing my pizza the new focaccia arrived.

It had again rotten lettuce on it.

At least the manager offer refund and compensation. Hence the reason for 2 stars. Otherwise it would have been just 1.

The BBQ chicken pizza was fine, as well as the soups.

The visit was overall pretty underwhelming.

👎🏻

Hope the just bill my credit card with the promised amount and not with the original...

I had a great breakfast! Caesar salad with a mushroom-sausage-pizza, and with coffee. The coffee was freshly brewed, and perfect. Like McDonald's, it's not to strong nor to weak. I was refilled, before I even noticed the cup was running low. The salad was room temperature, and the pizza has like these special ingredients, because it actually has flavor. And as always, you start your morning here, and then take a walk by the Pacific. The only down flaw is location. The moment you get off the Expo Rail/ Santa Monic Train from L.A., you get funneled to go towards the St. Monica Pier. Which means you look for a meal in the area. You get hungry in the spot that's within walking distance. ALL of the restaurants are posh and outlandish in price. Your literally looking at $60 bucks for a dinner of two. So, naturally everyone goes to the McDonald's. The ONLY other competition is California Pizza Kitchen. But folks don't know your in the area. If you can't relocate, literally hire a person to hold a sign that tells folks where you are, or...