Starbucks Coffee Company — Restaurant in Santa Paula

I don't usually post a review but today is different. Sent my husband to get my usual Caramel macchiatto with oatmilk. The cashier gave such attitude that my 10 year old even notice. The order was wrong and we're upset that my husband let them know. When I received my coffee it was horrible, had no taste other than burnt milk. So I went to let them know. I didn't go with attitude because I know it can happen. But when I let them know, the worker was like there is no label on the cup. I told her that is how you gave it to my husband, mind you we were in vons shopping. I asked her do I need to get him or the receipt, she said no and would make a new one. I said thank you to her. The other girl (the cashier) was like "now what's wrong with it" and rolled her eyes. Mind you I know people can have a bad day but when you work in customer service you need to fake it til you make it. Any how they gave me my order but I think she was so annoyed that she burnt it more and added a lot of Caramel to cover it. At this point I was over it and just smiled and left. Never again. I normally don't go to Starbucks in the store and this just reaffirmed it. Do better Starbucks in Vons. You staff on 8/8/25 @ 10:30 am suck and need a...

I think Starbucks needs to do a better job at hiring people. I have been going to this Starbucks since 2017 and I never had such bad experience until today. One thing that I didn’t like was that I was next in line but instead she took her friends order before mine when she was like two people behind me. That’s not right at all. Another thing that I didn’t like was her attitude I asked her nicely to please give me a venti vanilla latte with no foam and two extra shots and a Venti cup of just ice. And she just gave me an attitude While she finished my drink I want to buy some thing at vons. I came back and there was just a cup of pure water and then my drink had a lot of foam so I asked her to re-make it and she refused too. Tell me what kind of customer service is that? she said she couldn’t remake it because she was busy but she had nobody else in line. By the way her name was ABBY. I am definitely going to speak to...

Terrible services I went 06/29/19 Saturday 7:30pm the drinks suck they don’t have manners they make bad drinks!! I am not going to I am not coming back any more to this store it was a girl working and they made it wrong I asked for a drink with no whip cream and they put it on I asked for a new drink and they just removed from the cup they when they should of make a new one but they didn’t terrible...