Subway — Restaurant in Santa Paula

There were 3 young teenagers 2 boys and a girl. These kids were working extra hard on Friday November 1st at about 6:40pm. These kids had a a consistent follow of customers coming into the shop. I had ordered my sandwich’s online. I walked in to the shop to see the exact scenario I just described about. These kids with friendly smiles said hello acknowledged that I had an order and said it wasn’t ready. I said no big deal. The look of relief on their faces said everything. I waited patiently just as any customer should. These kids were non stop the entire time that I was waiting. Round of applause to each of them, your customer service was excellent even under pressure. When my order was ready a young man then proceeded to apologize for the deal. I said it is not a big deal. If anything we as customer need to remember that is someone’s daughter, son, mother, father, working behind the counter let’s do better everyone let’s all learn to have patience and spread a little bit of kindness. We seem to forget we have all been there once. Thank you again. These kids deserve a raise. Employees like these kids are...

This is for the owner. I am very happy that your business is doing so well! and your employees must be paid very well also! I always try to spend my hard earned money locally. But to find out that your business and your employees are doing so well that they feel thay can choose not. To wait on a paying customer. I walked into your business tonight. 06\17\2019 and your employees were laughing with the customer that was walking out. I walked up to the counter to order and all your employees walked into the back. Except the one standing with her back to me texting on her phone. I waited and waited and when no one came to help me or even to say be right with you i walked out. So happy your business is doing so well. I guess i won't be coming back since you don't need my money. I wish you all the best and look forward to writing a review for the Subway shop in...

I said hello first which should've told me to just walk out. No one greeted me back, because the lady there named Maria was busy talking to another employee clearly not work related. She seemed annoyed to even have to ring us up for one footlong! Her whole vibe was as if she owned the place and even made sure I knew I was bothering her by twiddling her thumbs on the counter as if rushing me to hurry up and pay as I was taking my money out. She has no understanding of customer service and how to make us feel welcomed and left me wondering how others have to deal with her there. Definitely not someone I would work with. She needs to remember that the people coming in keep the business open for her to...