Domino's Pizza — Restaurant in Santee

Zero Stars

I ordered pizza for my daughters class in order to celebrate her birthday. Upon arriving to pick up and pay for the pizza I was told that they do not accept $100 bills, even for large orders.... No where was I told while ordering that I could not pay using a $100 bill. I ran up and down that strip mall trying to get someone to change the bill to no avail :( So I left....

In the mean time lunch has come and gone at the school and none of the kids got to eat pizza. Talk about scrabbling for plan B, stress, and a crying birthday girl....

I thought it was over and I wouldn't normally be here but at 1:27pm today I received a phone call from the same girl wanting to know "why I rated the food low on my survey since i never got the pizza? It's not their fault I didn't have $20's".

So let me get this straight..... Not only did you ruin the birthday party at school over a frivalous matter costing your store more $ than it's worth but now your using my personal information in order to chastise and harass me?

This store is privately owned and probably explains the low caliber employees and expectations of those employees. These people are not empowered to extend customer service or support therefore they don't think twice about professionalism or legal matters such as using your personal information in order to bully you.

I wonder what happened to all the pizza I...

I'm not really sure why others have had a bad experience with this location. We've been getting our pizzas delivered here for years now and we've only ever had one issue, which was a fault of the recipe, not the restaurant. The delivery drivers are not only super nice, but consistent. The turnover rate isn't insanely high, so it's nice to see the same people every few weeks. And they get here SO FAST. Like... 30-35 minutes, which I honestly don't understand sometimes. To the people who have had issues--my only thoughts are that (1) you had a one off bad experience and/or (2) you must have been really nasty to them because these folks are really cool and they've always done right by us. It's one of the reasons we always keep ordering from them. Stay cool, my...

Not one to give bad reviews but with food prices the way they are I can’t be quiet. Especially for delivered food with extra fees oh and a tip. I’m disappointed in the quality of my 49 and some change dollar meal (3 items) the brownies that are a little over 10 dollars look like they have whiplash and my “buffalo wings” was the size of a babies finger. This is so disappointing and when I tried making a claim online they offered me a 20% coupon… which is something that EVERYONE is offered on EVERY order I don’t see how that was even close to making it right. I may seem like I am just complaining, because I am… I work hard for my money and this just isn’t ok. Do better in your “quality...