Wingstop — Restaurant in Santee

I have given this place multiple chances. This wing stop is one of the absolute worst. The food is always so greasy. They keep changing the fries. One day you get decent fries and the other days those fries are garbage like yall robbed a cheap fry stand. The handwashing procedures in this place are non existent. I watched an employee(Abby) walk in from break, never wash her hands. Then she proceeded to and I’m not even kidding scratch her armpit twice then touch her face. A customer then walked in and placed an order. The rang them up finished that, turned around scratched the dandruff off her head then go and grab peoples fresh fries and put them In a bag to go. I watched this go on for 5 minutes. When I asked her to wash her hands before she touched anybody else’s food, she really questioned if I was talking to her and had attitude before finally washing her hands. Absolutely DISGUSTING. I worked in fast food of all kinds and NEVER would I do that. You need to train your employees better. We have food handlers laws for a reason. To your employee Abby’s boyfriend rj who walked out with a free meal that night, I hope you didn’t get sick after the way she...

A friend warned me not to try this location, as they have had only bad experiences. I wanted to try for myself, as it's not fair to base judgement on someone else's experience. The first time I tired it was ok, but they got the order wrong. No big deal. Second time I tried, we spend almost $100 to feed five of us and they "couldn't find the order". We showed the receipt, the confirmation email, and the payment method that showed "Wingstop", the amount and payment status. An hour later and they are STILL trying to figure it out. My kids are waiting for their food. This is ridiculous. Now I know why this location has the reputation...

This new location has horrible service and needs improvement. You would hope that a new location would be running top notch. We waited 20 min for a small order. Good thing I checked my order, because two food items (sandwichs) were missing. They wanted me to wait another 10-15 min for them to make a sandwich they forgot to make. I asked for a refund on the sandwich and told them don't bother making it. Never again Wing Stop! I will take my business to Popeyes that just opened down the street. Much better...