Subway — Restaurant in Savannah

Usually I have a positive experience, but today was one I have decided to share. One guy working in the front taking care of a customer making 3 sandwiches, he gets almost completely done with his order before a second employee shows up from the back and asks what I would like. She then proceeds to stock everything, pick up an online order, and start making this order before starting mine. I don’t know the policy about the order employees should follow, but I don’t think an order should be taken if you aren’t prepared to make it. A simple “I’ll be right with you”, would’ve made me feel a lot better about standing there. I even tried to correct her when she started making a footlong instead of the salad I had requested, not realizing she was making someone else’s food. The other customer even looked at me confused as well. Seemed like she had an attitude and after visiting this location quite a few times in the last few weeks, I don’t feel comfortable...

Very disappointed😔 Subway provides coupons. I've used coupons during my last 5 visits at this exact location in the last 2 months for the same sandwich. I shared a coupon with a patron and was asked my order. When I proceeded, the sandwich maker asked if I were using a coupon for the supreme meat sandwich and then said that I could not use the coupon for that particular sandwich. Coupon has no restrictions and this is not a double meat sandwich. It's the same sandwich that I have ordered in the past both in store and online.... No energy to ask why so I leave and drive to the nearest subway on Wilmington island and purchase my sandwich using the coupon that I was told that I...

For starters, the manager is completely rude and abrasive. He could not remain calm while answering simple questions such as what I needed to do to begin start or move along with the process of receiving my refund. He told me I was wasting his time. He hung up on me during the Conversation. Well, I understand their frustrations his unprofessionalism was baffling to say the least. I understand we all have tough days however he has been like this for the last three interactions I've had with him even when I didn't have a problem. This is definitely not a good look for Subway, the people you hire Matter. The people that you allowed to have a franchise...