Subway

Today I was really craving a subway sub after getting over a migraine of 48 hours. The first meal I thought of...So I rushed out the house to Subway on Eisenhower, got there at 8:39p.m. I ran up to the well lit establishment, a young man was in the back mopping so I went to pull open the door and it was locked. Mind you, the sign OPEN was illuminated, so I knocked on the glass and he came to the door. He stood behind the glass as I asked "are you closed because it's only 8:40?" He nods his head and says "yes.. cause we're short staffed." Okay Eisenhower is a well lit and well ran business plaza so one woman couldn't be served and you're a man?? I mean this phrase is starting to become ridiculous just to close early. I am a war veteran and I take full pride in duty and there is a duty in customer service to fulfill when running a food establishment however customer service is lacking in most of these establishments upon hiring as they hire teens/young adults with this undesirable attitude to EARN THEIR PAYCHECK. I was really angry that I could not be served 20 minutes before closing when the open sign was still illuminated ( see attached pic) and I truly wanted this sandwich driving 20 minutes to get there to be turned around. This is unprofessional and I suggest Employers take more time to hire those who truly want a job to satisfy the services distributed by their hires the professional way. I won't be returning. I'm tired of spending monies with places as such, making those rich with poor hires who make decisions based off their inability to work.