Taco Bell — Restaurant in Savannah

The employee was busy rushing instead of trying to take my change so I could get an even amount of dollar bills back. I didn't want to get change back. I kept telling her I had change to give her, but she was not listening. My order came out to $11.40. I handed her a $20 bill and was trying to give her the 40 cents. Once she tried to hand me the change back she kept saying she closed the drawer and couldn't get me the $9.00 in bills back. She even said they're on a timer, which let me know she was more focused on the timer instead of satisfying and doing right by the customer, including getting the order correct. The employee standing behind her with a buttoned down shirt on (I'm assuming she may have been the manager) said, "I'm sorry, love." As if saying "love" was going to satisfy me with the situation. I'm sure they could have opened the drawer again. I've seen it done before. The cashier was rushing so much that she dropped the dime she was handing me (so I never received it). After I drove off, I realized they did not give me the 2-pack cinnabon, and she gave me back $10 ( a five dollar bill, four one dollar bills, and one dollar in change--minus the dime she dropped) instead of $8.60 that she was supposed to give me. I ordered two crunchy taco supremes, two soft taco supremes, a 2-pack cinnabon, and a cup of water. I guess she'll find out she gave away too much money when she counts her drawer. This seems fair since I didn't get my cinnabons. The lesson: calm down, stop rushing, consider the customers, and think! I called the restaurant to speak with the manager about my experience, but of course no...

I don't plan to eat here ever again! I ordered three crunchy taco supreme 2 bean burritos one side of jalapeños and two sides of nacho cheese. When I got home and opened the bag it contained two grilled burritos one soft shell and one regular crunchy taco. They seal the bags now and the bag also had my first name and last initial on it so I assumed it was correct I was in a rush to get home since I had just gotten off work and had already sat in the drive thru for thirty five minutes even though I had placed my order online 15 minutes before my arrival. I called and spoke to a manager the next day she took down my information and said she would give it to the gm which would call me back later in the day. I never received a call back but I'm not interested in a gift card for taco bell so they can screw up my order again. I used to go to taco bell allot I can count on one hand how many times they have actually gotten my order right. either I don't get everything I ordered or I get something completely different than what I ordered. I'm a manager at a local restaurant and we pride ourselves on costumer service and consistency i understand accidents happen but when they do its the companies responsibility to rectify the situation. Its not only this location that has problems getting orders right i have been to all the locations in savannah the only one that has done an ok job is the location on mall Blvd. Word of advice you should train your staff and hire people who care about...

This is the worst restaurant experience that I have ever had. Last night after a long day I went to this taco bell and ordered a taco party pack, a quesadilla and a side of queso. I was forced to order on the kiosk after no one would come to the register. I then sat at one of the stools facing the register to wait for my order. After waiting for 10 minutes or so the woman working the food line starts to tell me I have to leave since I haven't ordered something. I say no ma'am, I ordered and paid for my food on the kiosk. At that point she starts to yell she ain't got no orders from the kiosk and I am a liar. I say no ma'am, I ordered it and showed her my bank account information on my phone for a pending order. She tells me I am a liar and there aren't any kiosk orders. I ask her to pull the orders from the kiosk up. She says she doesn't know how to do that and that I just need to cancel my order. I tell her that I can't, I don't know how to. I ask to speak to a manager and she starts to yell that she is the manager. I then ask to get the phone number for the GM, franchise owner or corporate. She says there isn't a person over her. Finally after I said I wouldn't leave with out a phone number she has another person write one down and I leave. That phone number was disconnected. This is actual legal theft and I reported it as such to my bank and to the 1800 number. Don't go here unless you like being yelled at and...