Updating what up until I became quite ill from what I must attribute to a takeout here 3 weeks ago (of pork lo mein and chicken with peanuts) whichever dish was responsible I don’t know. Most likely the pork lo mein….. Not only was there an exceptionally long wait on line to pick up due to a disgruntled seemingly paranoid customer whose accusations of having been sick previously began making the line forming behind me a little queasy as well. This was not the fault of the restaurant— the usual very outspoken no nonsense checkout lady must have had the night off so some others were forced to deal with a bothersome customer. I sympathized with the employee and paid my bill for a takeout. I had no preconceived notions or doubt about the food but within 35-45 min of consumption of half of each dish, I was sick as a dog and it continued for 14 straight days. Dr visits and tests ruled out any bug or parasite—I was told food poisoning can last that long in our own body’s determination to be rid of every single morsel of whatever disagreed with our system. So, I’m not saying everything is tainted in fact I’m so sad because I can never eat there again and previously found them to be the only decent Chinese restaurant around here. Just be careful with the pork ? I don’t know but this is absolutely the worst and longest I had ever experienced such a violent reaction to food. But like clockwork 35 min later ….. Awful. I know I’m spoiled from living on Long Island (NY) for the last few years where the competition is so fierce for every kind of food from the ornamental diners to Italian Greek Mexican and Chinese. So I’m sad that the quality of food hasn’t even come close except the Italian local restaurants that are wonderful. Forget about anything else. I regret having to lose what I’d found to be pretty decent. But this is my experience and hopefully it doesn’t happen to...
Read moreI am very disappointed in China Gourmet given a poor food quality issue and a broken promise to rectify the matter.
Several weeks ago I ordered a large quantity of food and it was horrible (very overcooked rice x2, subgum chicken that tasted like leather, appetizer chicken wings that were not edible, lo main x2 that was overcooked). I let the owner know (Winnie?) and she promised to make good on my next order instead of issuing a credit to my charge card.
That next order was placed on Wednesday and although I reminded her of the situation, she gave me a very hard time and failed to provide a free order for items that were actually less in cost than what I spent before.
After all of this, I ended up ordering using their online portal and paid in full. Winnie or whomever owns the establishment has not credited that account to date. Be careful if you have a bad customer experience with China Gourmet as they do not honor...
Read moreI hate to have to do this because I love their food, but I will never order from them again. I recently had ankle surgery and have been out of work. I decided to splurge a bit on my budget and ordered dinner from here. I tipped what I could/thought was fair given my budget. The delivery driver proceeded to ask me for more money in a tip, claiming that it took double the amount of time that it actually does to get from the restaurant to my house and my tip wouldn't even pay for gas. I'm very disappointed because I think this is the best place for takeout Chinese in the area. You just...
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