BEG Bakery & Creamery and P.A.R.M. Italia — Restaurant in Scottsdale

Thank you for your prompt response. Since I’m unable to reply directly to you, I’m following up through my original review. I will certainly be reaching out to you to discuss this further.

If your business truly stands by its products and values, I urge you to ensure that your team members provide kind, respectful service to every customer who enters your establishment. At the time of my visit, only one employee was present, and her demeanor was nonchalant and uninviting—not at all what I expected after driving an hour from Surprise, AZ.

My son, wearing a “Birthday Boy” pendant, was completely ignored. My daughter also received no acknowledgment, despite us being in a bakery that serves both children and adults. I was genuinely taken aback. After reading so many positive reviews praising your atmosphere and friendliness, to walk in and experience the opposite was not only disappointing but shocking.

What's troubling is how our experience was being addressed, as though our concerns weren’t valid. What does it matter that this was my first review? That doesn’t disqualify my genuine encounter or invalidate how I felt. I left that honest review to raise awareness and caution, because the experience fell short of what your brand claims to represent.

Those who’ve had myself and my mother as customers—particularly at non-Black-owned businesses—know us to be kind, loyal customers who build warm relationships with staff and even the business owners.( Which have been all different backgrounds of people) So for us to feel dismissed, unwelcome, and unseen speaks volumes.

I also find your defense of the employee troubling, especially since you were not there to witness what occurred. And to suggest that interracial relationships or having mixed children somehow negate racism is not only misguided but completely misses the point. Racism still exists, just as colorism exists within our own communities. This is not a joking matter, and implying that I, the person exposing this experience, as if I'm somehow being jovial is deeply inappropriate.

The employee never acknowledged my son, even after I clearly stated it was his birthday. Nor did she express any concern when we shared that my daughter has food allergies. We asked about alternative flours and non-dairy milk. While we know almond milk is non-dairy, my mother and I were discussing trying to figure things out because we personally avoid almonds and use options like walnut, hazelnut, oat, etc. We simply asked if accommodations were available—but were met with curt, rude responses and a general lack of care. At no point did she reassure us or attempt to help us find a solution.

That is why your business received one star from me. Let’s not lose sight of that. We were made to feel like your establishment didn’t want to serve us, and with that we felt encouraged by your staff to leave. That was the...

Nestled at 3030 N 68th St, Scottsdale, AZ 85251, BEG Bakery & Creamery is not just a bakery; it's a sweet haven where indulgence meets artistry. Here are five reasons why BEG Bakery & Creamery deserves an enthusiastic 5-star review:

Artisanal Baked Goods: BEG Bakery & Creamery takes baking to the next level with their artisanal creations. From flaky pastries to decadent cakes and exquisite cookies, each baked good is a masterpiece that showcases the skill and passion of the bakers.

Heavenly Ice Cream Delights: The creamery section of BEG is a paradise for ice cream enthusiasts. Their rich and creamy ice creams come in a variety of flavors that tantalize the taste buds. The perfect accompaniment to their baked treats or a delightful indulgence on its own.

Charming and Cozy Atmosphere: The ambiance at BEG is charming and cozy, creating a welcoming environment for guests. Whether you're stopping by for a quick treat or settling in for a leisurely afternoon, the warm atmosphere adds to the overall enjoyment of the bakery experience.

Attention to Aesthetic Detail: Beyond just delicious treats, BEG pays meticulous attention to the aesthetic presentation of their baked goods. Each item is not only a delight for the palate but also a feast for the eyes, showcasing a commitment to both taste and visual appeal.

Friendly and Knowledgeable Staff: The staff at BEG is not only friendly but also knowledgeable about their offerings. They are eager to assist guests in making selections, offering recommendations, and ensuring that every visit is a delightful experience.

My experiences at BEG Bakery & Creamery have been consistently delightful. Whether it's a special occasion cake, a morning pastry, or a scoop of artisanal ice cream, BEG delivers on its promise of exceptional quality and taste. It's more than just a bakery; it's a destination for those who appreciate the artistry of baking. I look forward to savoring more sweet moments at BEG in the...

We were trying to find a place to meet some friends in Phx that was halfway. We always prefer local business to corporations when possible so when this came up on Google maps we decided to give it a try. The location was easy to find and not on a main road so the traffic was light. It was very easy to get in and out of and plenty of parking. They have a door with a small step but also a ramp that leads to a door. My mother is using a walker so that was much appreciated.

When we walked in, we were very happy with the overall atmosphere. There was plenty of seating but not so much that it was crowded. We were there at the right time and only one other table was occupied. Andrea greeted us as soon as we came in and helped up put a couple of tables together for our group. She then brought us samples of the ice cream, as we had not been there before. It was really good and really creamy.

Our party had a variety of items. We had cupcakes and a brownie with ice cream. The "buttercream" on the cupcakes was, honestly, amazing. I don't like standard buttercream because it tends to be too sweet for me and if it's not made right you can get a residue from the butter. This "buttercream" was smooth and rich and creamy. It was really the best "buttercream" I've had. The cupcake was a bit more muffin like than cupcake but the flavor was good. I had Nana's caramel apple and it was ooey and gooey as it should have been!

As much as we enjoyed the atmosphere and food, what really set this bakery apart were the people. They were extremely friendly and helpful to our party. One of our party was a 2 year old and at no point did it feel like he wasn't welcome or was an issue. They were knowledgeable and very helpful with suggestions. They asked about food allergies and let us know what the different items were in the case so we could make informed decisions. No one in our party is vegan but I we would make the drive to this location again. It was worth the 30...