My First and Last time giving this place my money. I decided to try this place because it delivered to my area, bad mistake. I ordered Home style Tofu, Vegetable lo mein, kung-pao vegetables and one order of (6) crab wontons. I asked the lady on the phone if each entree came with rice and she said yes. I then asked if i could change both of the rice to fried rice and she said yes but its a 2$ upcharge (a bit high in my opinion) and i told her to change both of the sides of rice to fried rice. So then i tell her that completes my order and she says the total is $42 and some change. I was pretty shocked because looking at the menu im still not sure how it was that much but i wanted to try it so i gave her my card info. So 45 min later the delivery shows up, and all the food is contained in just one plastic bag. When i opened it the amount of food was laughable, and there was only one of those small size oriental to-go food containers with rice! I instantly called them and asked if there was a mistake and the same lady i ordered from told me no there was not. She then told me that the container of rice i got was their LARGE RICE and that they automatically change it to one large rice if you order two entrees , instead of two separate orders of rice. So then she explained that they charged me $4 to upgrade to fried rice because it was technically TWO sides of rice combined into a "large" side. I really couldn't help but start laughing as if i was being punked. And i even tipped the delivery 5 bucks, This place will never see my wallet again and I HOPE people will read this before...
   Read moreDONT EAT HERE!!! my whole family got SICK after eating here. i called them and they were NOT helpful. they claimed that in 21 YEARS!!!!! no one has gotten sick in that restaurant. she said that since 2-3 people didnât call in that theyâre sick, they donât do anything about it. WHAT A JOKE. i spent over $100 here for this dinner. NEVER dining here again, and telling all my neighbors.
EDIT TO MY REVIEW: For some reason itâs not allowing me to reply to their response. yes i contacted them 5 days after our visit because i WAS SICK FOR 5 days.
and yes she did say that if i bring a doctor note they would look at itâŚ. i asked them if they were going to pay for my doctors visit and they obviously didnât agree to that.
SO now i should go to the doctors and spend MORE money on getting sick from eating there and not even knowing if I am going to get anything back. no thanks.
and thatâs an interesting claim to make because I NEVER mentioned a refund. i asked them what their policy was and they said that they wonât give me a refund after 5 days with no doctors note....
   Read moreI have been coming here for quite some time now. I normally do not write bad reviews, but I did not receive good service upon reporting that the chicken pad thai that I normally order when I dine IN was made completely different. Nothing against tofu or mushrooms, but I don't care for them and its never been made that way before. I politely called to see if there was a way they could do a refund. First they told me that the chef recently changed the recipie. Then, upon speaking with another waitress who has worked there for quite some time, decided to look up my purchase history and said "well you must be confusing this with the fried rice you usually order." Nope. Because I always order pad thai when I go in, which they do not keep record of. Then she said "well our chef has been here for 14 years and has always used the same recipe." Well, i beg to differ. I've gone to this reetaurant for 4 years. Had they been a bit more polite I would continue to go, but I will not be...
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