Handel's Homemade Ice Cream- Hilton Village (Scottsdale) — Restaurant in Scottsdale

To say I’ve never felt more unappreciated as a customer and actually felt like I was interrupting their very important cleaning.

I walked in like 9:30 which is still technically open. I walk in to a half hello. They resume cleaning and my kids and I were standing there awkwardly. No acknowledgement from any of the 4 employees. The girl finally goes up to us and she seems so annoyed to be helping us and she was super rude. While getting out ice cream she tells the guy employee next to her “I’m done” to which the guy responds “you still have thirty minutes”. Um we are still right there and I thought it was in super poor taste bc I love Handels and I’ve NEVER had a bad experience with them until today. That girl needs to get fired or better training lowkey bc man I would hate for anyone to feel like a burden like she made us feel. Very...

Came in to get a Grand Central station cone, as I have been craving it for a while. Sold out. Actually sold out post-it notes on seven different flavors on their board. I asked the guy working why they were sold out of so many flavors, and he said it had just been busy. (I was the only customer in the store at the time I was there.) And then he told me that there was a guy in the back furiously trying to make them quickly, but it takes a while. Which just makes me wonder why they weren't more on top of their current stock before it ran out; seven seems like a high number to be sold out of at the same time. I've never seen even one sold out at the North Hayden location, and that store is usually mobbed. Not sure what's going on here, but definitely...

Wow. Hands down one of the best ice creams in the Phoenix area. Innovative flavors, absolutely creamy, and you can really feel that the ice cream wasn't factory made. You can absoluetly taste the quality and the "irregularities" that make the ice cream more authentic and lovable.

But what really hits it out of the park is the pricing. For 4 huge scoops, just $7. The five of us couldn't even finish it all. And again, each of these scoops is so uniquely packed with flavor.

Rocky Road has real marshmallows and cholocate chunks, deep and rich. Cotton Candy was just heavenly and fluffy at the tip of your tongue. Banana Creampie literally tastes like banana cream - not the fake type but real bananas.

Handel's is truly a gift for the...