I did an online order when i arrive I decide that i wanted to add another order so i parked and notify on APP i had arrived, while i placed my 2nd order and payed for it the app said “you have an order pending on the way reach out to the red button and notify them” I reach out and let them know i had arrived and placed two orders they said okay we got it they guy came with one order when asked for 2nd he said yes they are aware of it and working on it i waited and waited for about 20 min reach out to them said how long for order they said it be right out shortly waited another more minutes asked to give an ETA time since i was going on 30 min the girl said “you didn’t put on the app that you had arrive” I got pissed off!! Since the previous person said they where working on it so which one was it ?? So i waited again since they where “still working” mind this is already 30+ min now since i had placed the orders decide to go to drive through and the girl knew which order i was waiting on [which was my 2nd order] so why take so long to give me my order my first order was ice cream by time I waited they where all melted. Not even an apology or anything for this inconvenience this sonic has gone down the hill and I’ve been living in Sealy for more...
Read moreUpon arrival at this location there was a very very very loud female sitting in her truck having a explicit conversation with someone on her by phone which made me feel very uncomfortable it made not want to eat at this location but me and my wife were on a road trip and stopped for a quick bite but it took our order some more than 25 minutes to reach our car after inquiring about the status of our order because there was no information on the screen anymore we were told not to rush them our food was being bagged and on its way to our car 5 to 7 minutes later we were greeted by a redheaded tattooed heavily attitudinal young lady who pushed our food in the window and walked away without asking us if there was anything else we needed mind you we had no napkins no utensils or any straws we may do with our food and try to enjoy our butter burger which turned out to be the driest Burger I have ever ingested in my life I woke up the next morning with severe chest pains, heartburn and a nauseous feeling I don't suggest anyone ever tries anything from this location I would not...
Read moreI used to go here all the time, then COVID struck and it quickly became a roller coaster of different workers, and being poorly run. I live a few blocks away but I will drive all the way to Bellville now when I want to go to Sonic. Sealy is much larger than Bellville yet this sonic in Sealy closes early, and in the morning will not service the stalls--which is not even a legit Sonic policy!
Bellville Sonic has much better management I guess--they serve the stalls in the morning and they are open til midnight every night. It's insane that the Sealy one, right next to I-10 no less, is not. Just another place trashed by COVID economic policies that never recovered.
And there are good workers in the mix here, but you will probably encounter them once or twice then never again.
Update: Submitted comments on the website as directed by the response from the...
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