Ben & Jerry’s — Restaurant in Seattle

I encourage management to clarify their youth hiring policies, train staff on professional communication, and ensure compliance with state employment laws regarding minors.

I came in here with my kid and the ice cream was amazing. There were about five kids behind the counter so I asked what age Ben & Jerry’s begins hiring, (since it was clear that some employees were under 18). Before the young woman I addressed could answer, Some loud, obnoxious, nerdy, little blonde girl, with glasses, started squawking over the young woman I was asking in the background, ‘that even though they could hire under the age of 18, they specifically were only looking for 18-year-olds at this time’.

That response not only contradicted the company’s own hiring practices, but also resulted in my 15-year-old experiencing age-based exclusion directly to his face. This was his first personal interaction with age discrimination, and it left a negative impression during what should have been a positive family outing.

Relevant Washington Laws • RCW 49.12.121 – Establishes employment standards for minors, allowing those 14 and older to work in certain jobs with proper authorization. • RCW 49.12.020 – Protects employees from unfair labor practices and requires fair treatment in hiring...

I love this Ben and Jerry's. I also love Ben and Jerry's in general for multitude of reason. To all the people complaining about the price, ya'll obviously haven't done ANY research on the brand. I wish people on here would stop making baseless reviews. Ben and Jerry's is ETHICAL. They don't use slave labor and terrible work conditions unlike most brands out there. ALL their ingredients are ETHICALLY sourced. This is why the price is a little high. The reason why price is up there is because the company cares about people and the environment. But go ahead and support unethical brands. I choose not to. THANK YOU Ben and Jerry's for actively being social justice advocates. Adding on to this, buy a pint if you dont want buy a 4-6 dollar icecream. You get more icecream that way. Also, if you are unsure of how much icecream you are getting, its called asking the workers. Don't whine about later if you chose to not ask. Lastly, back to the specific location, the workers are absolutely amazing. Even when it is busy. Polite and helpful...

I ordered a cherry garcia b-day cake for my wife, which was excellent. We then ordered a coffee and strawberry ice cream cake for my birthday. They forgot the strawberry part, meaning my daughter couldn't eat any, and putting me in hot water on my b-day. The general manager called me back, and had a new strawberry only cake ready the next day with a personalized message to my daughter, no charge. It's refreshing to see a company not only take ownership of a mistake, but personnally make it right. They have earned our appreciation, and patronage. Thank you to a local management team that puts...