The nice thing about Domino's is that, if you're broke AF, and can't afford a $50 pie from the frou-frou-shee-shee-goat-cheese-and-arugula artisanal pizzeria (not that I don't like that shizz, especially if someone else is paying for it!) you can satisfy your basest cravings for melted cheese and hot tomato sauce on bread through this dowdy joint.
The bad thing is, if you are like me, and have had the privilege of eating pizza pies in New York, Chicago, and San Francisco, you quickly realise just how faintly Domino's Pizza resembles food.
A pizza pie must achieve a nexus of succulent, slightly singed crispness in the crust, a complex and rich tang in the sauce - and grease. There MUST be grease. And it must pool slightly in the centre of the pie to facilitate rolling the tapered tip of the slice, seconds before it meets a fateful embrace with one's mouth.
Pizza is street food, and its terroir should be emblematic of urban grit and grime, not the fainting-chair pretentiousness of the "locally sourced," haute cuisine faux-trattorias pockmarking the gustatorial landscape.
Domino's has none of those characteristics, pretentious or otherwise. It's corporate dough-mush splattered with whatever emerged from an industrial vat in Deepest Iowa, "locally sourced" claims printed on their festively coloured boxes, be damned.
Domino's is the idea of a pizza; a twisted, Nightmare on Elm Street version of the sainted pie, where Freddy force-feeds you wretched garlic knots and bad molten chocolate cake before finishing you off with a gut-busting, carbo-loaded Disk of Doom. Farewell, Paleo...!
....But a large take-away for $6 with online coupon that I can order in the middle of the damn night? Sold!
(Sigh: the restaurants are exceptionally clean, and the staff are friendly and...
Read moreI am writing to express my disappointment with a recent experience I had at your establishment regarding order number 152602, which I picked up on 07/11/2025.
Upon inspecting the pizza at pickup, I noticed it was full of large bubbles, and one slice in particular had a significant bubble with no toppings at all. I respectfully voiced my concern to the cashier—a woman with tattoos on both arms who was not wearing a name tag.
To my surprise, her response was extremely rude and unprofessional. Without explanation, she threw the entire pizza directly into the trash and abruptly informed me that it would take another 10 minutes to make a new one. I was taken aback not only by her attitude, but also by the unnecessary waste of food, especially when the original pizza could have potentially been donated or given to someone in need.
I left the store feeling confused and disappointed—not just by the quality of the product, but more so by the lack of respect and courtesy shown. I hope this is not reflective of the service standards your business aims to uphold.
I’m sharing this feedback in the hope that it will be taken seriously and used as an opportunity for staff training and improvement in customer service. I would appreciate a response regarding how this matter will...
Read moreMy experience with this Domino's location in the beginning was awesome! Fast service, hot pizza delivered on time. On another order the quality of service dropped my pizza arrived late and the bottom of the box was saggy and the pizza was barely warm at all. My current order is the worst 3 hours after making the order the pizza has still not arrived. When I spoke to a manager after 9 phone calls, he made no attempt to take responsibility for the poor service. He said my address was bad, which it is not. Then he said he will have my order re-made they will get it to me when they can. An hour later I spoke with a different manager who apologized for the NO service and assured me that he would see to it that a fresh pizza would be made and I would be the first delivery stop. The pizzas are made well but unfortunately but It takes the whole team really being teammates to give a good customer experience. I hope the owner of this branch sees this review. He is losing customers and money...
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