Completely absent minded and rude service at this hospital Starbucks. Have been here looking after my father after 5 consecutive heart surgeries, basically have moved into the ICU, and this coffee shop canāt even be bothered to give kind service. To think the amount of grieving and exhausted customers that come through here that get shouldered by these apathetic service workers make me sick. I have had my order messed up several times, been barked at when asked for a cup of ice (āget in line and pay for itā) and waited while the baristas commiserate about personal stories and gossip when waiting in line to order something. This isnāt coming from someone that doesnāt understand their position either - I was a Starbucks āpartnerā for three years, and you better believe I would break the bullshit Starbucks policy to help a customer in need. Clearly things have changed and they are not sending their best. Would expect better from a...
Ā Ā Ā Read moreThis is consistently the WORST Starbucks Iāve ever been to! I donāt know what theyāre doing to their coffee, but it is always, predictably weak and watery tasting - no matter what you order. Itās a busy location, with a captive audience, and quality has suffered. As a Starbucks frequent flyer and stock holder, it really bums me out! We have to come to Swedish often because of my husbands health issues and all I want is a really good cup of coffee or latte, but I canāt get it here!!! So now itās 7 am and I just spent another mostly sleepless night on one of those fold-out chairs in my husbands room - and I need to get dressed and drive to another location to get a...
Ā Ā Ā Read moreI politely waited 4 minutes to be acknowledged by 4 different employees. I would understand if there was a line or if it was lunch or if it was breakfast. But, it wasn't busy at all. I was the only one in line. I was the only customer in front of the counter for three of those minutes. No one even looked at. Then, I was spoken to, it was "hi" without any feeling or other questions or smile. So, I asked if they could help me. Unfortunately, they didn't have what I would have liked. I didn't have time to decide on something else so I...
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