Update! We ended up booking with Patisserie Angelica! The owner called us and apologized for our experience. She worked with us to get us our dream cake and even threw in free delivery! We are excited to be able to share a bit of her Bulgarian flavors with the Almond Apricot with Blackberry preserves flavored cake with our wedding guest. Thank you so much!!!
My fiancé and I came for a cake tasting - having booked well over 2 months in advance. We were so excited but left disappointed. Sorry for the long post.
We were called the day before to see if could move the date from Sat to Fri - unfortunately we couldn't and when we replied such, we were advised that it would be ok. I wish they would have told us why they were trying to reschedule. Because we would have moved the date… we just couldn’t meet on a Friday.
After driving over 2.5hrs we get to the shop -super cut by the way! – We walked in and waited or turn in line. A couple came in behind us and the host asked them if they were there for hi-tea and then turned to us and asked if she could seat them first. I said no problem – but when they asked if they could use the room where the tasting occurred, the hosted advised them that room was reserved for a cake tasting and she was waiting for them to arrive. I interrupted and said, yes that is us. She didn’t even ask how to help us even though she clearly knew we were there first – and waiting. Once she realized that she seated us first. I am thinking she didn’t think we were the couple because we have our daughter with us and that maybe we were in there to just order baked good. I am not sure why customers are treated differently when they walk in.
I was a little put off by that but tried not to let it bother me – things happen. I wanted to make the best of this experience. After we were seated, we were told that someone would be right with us. The baker came in and told us that she was covering for the person – I think the owner – because she was at the festival serving her Mediterranean food. That baker was super sweet but really just gave us a plate of cakes and waked away. We couldn’t share our design ideas, ask questions about pricing or delivery. We were instructed to call the owner on her cell later. Honestly, we didn’t know who we were meeting, and they could not have said anything – I wouldn’t have known the difference.
I felt really slighted. First by being overlooked by the host and then by the owner for choosing to work at the festival and not work with potential clients. And to top it off, the whole reason we came was because they made tiramisu cakes – they made us pay extra to taste it. And it wasn’t even good – couldn’t taste the coffee at all.
All of these things were minor and normally would have bothered me so much but combined they really painted a picture that didn’t sit well with me. This situation could have been handled so much better, and various times. When you call to try and reschedule you can say that unfortunately something came up and we can’t meet the date and try to find out another time that would work Serve customers in the order they come in Maybe don’t tell potential clients that a food festival is more important than their wedding cake. Have someone work the festival for the hour it took for...
Read morePatisserie Angelica made the cake for our wedding on May 29, 2021.
After we did cake tastings in 2019 and chose Patisserie Angelica to make our cake for our 2020 wedding, our original venue canceled on us, we had to scramble to find a new venue for 2020, and then had to reschedule our date to 2021 because of COVID. We communicated all of these changes with Patisserie Angelica over email and they were extremely easy to work with, moving things not once, but twice. We were so grateful they were understanding and quick to respond to emails as we frantically moved everything around.
Both we (the couple) and our guests loved, loved our cake from Patisserie Angelica. The cake was both beautiful and delicious which is an almost impossible combination. I had a bit of leftover cake before writing this review, and let me tell you the cake itself is so moist and flavorful and the buttercream frosting is light, flavorful, and not too sweet. We had a 3-layer square cake as a show cake with a few sheet cakes to make up the additional slices to serve guests. We chose almond apricot, lemon lavender, and chocolate beet (gluten free) as our flavors, frosting was buttercream with a pallet-knife texture, and the whole cake was decorated with olive leaves we provided from fiftyflowers.com. Our favorite flavor was the almond apricot (that's the one we'll order as a small cake for our 1 year anniversary).
If I could do one thing differently, I would have provided our cake toppers ahead of time. Our figurines were not designed to be toppers and were larger and heavier than most, and Gergana (the owner and person who delivered our cake) did a great job placing them, but they did tilt a bit before the cake cutting. Gergana had asked if we could bring them up during one of our preparatory trips, and I simply forgot, so that was entirely on me. It was a minor detail, and only really a concern if your toppers are large and heavy like ours were.
One of our good friends jokingly says that he judges the success of a marriage based on the wedding cake, and he told us after tasting our cake that we're definitely going to make it 'til...
Read moreMy first and last visit here, was trying to find a good fresh decadent treat. Not grocery store bakery, here in Guerneville there’s no more old fashioned bakery. So this bakery came up on search nearby , I needed to go to WF anyway. So I went to this place today, was around 2:30ish on a Saturday. One person sitting, one employee. Employee was very good, some things had prices some didn’t. First thing I noticed, how tiny most pastries are. Even macrons were tiny @$3 each ! I bought the raspberry/rose flavored, 2 of them. They were so hard and stale, I was extremely disappointed. I also bought a vanilla bean tiny cake, and a tiny lemon meringue tart. No prices on the tarts or cakes, the macrons did. I haven’t eaten the cake or tart yet, I’ll update when I do. I just ate 1 of the macrons, as I said so hard and stale not much flavor either sadly. Sorry if I drug out my opinion, just wanted y’all to get the jist of my experience. I put a quarter next to the macron for size judgment total cost for these items was $30, I’ll try anywhere at least once. If it’s worth the price in my opinion, I’ll be back for sure. My guess with the ratings/reviews of this place, are maybe because of there cakes ? One thing that sticks out more then anything in the pastry case, everything was so small. Even the cupcakes, really small @$5 each Update, like the cookies stale. Vanilla bean cake was very dry, icing dry cracked. Good flavor, but sadly stale. The lemon meringue tart, very rubbery. I was so craving a light flaky butter crust, it was not even close…sadly. I’m guessing maybe they were made earlier in the week ? Didn’t see any dates under, sometimes there’s a little sticker under the paper/tray. Being as stale as they all were, should have been a markdown in my opinion, how often do they taste their own products after a few days ? Maybe they should? I’d want to know I’m selling the items that make people want to come back, first impression is so important. Back to searching for a good old...
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