Matt's Smalltown Pizza — Restaurant in Senoia

Love this place. Come here/order from here almost weekly. But the kids “running” the place need a little better training. From hearing the kid that always runs the register and answer the phone, IF they answer, say something about dead babies and say f*k and sht in the phone to them not even putting our order in something needs to happen. I don’t know his name but it seems to be a problem with us trying to eat or order any food with this guy. Apart from actually confronting him I’ve asked a few times if the phones even work and if they even care to work here. He put my food “on the fly” that time and had it out in 10 minutes. I don’t mean I want that every time but I am also a very busy person, and I see half the time 3-4 tables with probably 10 employees there and still don’t get good service. Dining in seems to be no issue at all. One waitress there who I can’t rememebr her name is amazing. Why can’t they have someone like that answer the phone instead of some dude who sounds bored and could care less if I’m on the...

Ordered delivery. Asked delivery driver if there was anything to sign, and she said, "Oh, I thought it was cash." She went to the car to call the restaurant. Came back (after I already was given the pizza) and was told that my card didn't go through. If my card didn't go through why didn't they call before they even sent the pizza?!?! BUT there was no reason my card shouldn't have gone through. I told the girl on the phone that there was plenty of money in the account, and there was no reason it shouldn't have been approved. Then she told me, "If you have plenty of money in your account why didn't your card go through then." I immediately asked for the manager. The manager was also very rude, and I told her to run the card again. She was the very first person who asked for the code on the back of my card. AND GUESS WHAT?!?!?! MY CARD WORKED JUST FINE!!! No apologies. Just rude, disrespectful workers. Horrible, horrible service. The delivery driver was very...

My husband and I drove for at least 45 minutes to try this establishment as I had heard great things about their food. Once we arrived, I called to place our order from the car for Takeout. I called at 6:57pm. The young lady mentioned a wait time of 1:15 minutes. Of course, we felt it was sort of long but had driven for 45 minutes so we figured we would wait. I called back around 7:50pm to see if our order was completed perhaps earlier than anticipated. The young lady says, it’s going to be at least another 45 minutes, no apologies or anything. My husband and I were very upset. I called back to speak with a manager and she apologized for being busy and said it wouldn’t be more than 20 minutes. By then I was traveling back home. I mentioned to her perhaps we would give them a try another time if it didn’t leave too much of a bad taste in my husband’s mouth. To their credit, this was the 1st night for restaurants to open inside dining with phase 1 of...