Raising Cane's Chicken Fingers — Restaurant in Shawnee

Tldr: They messed up my order. Their solution to "prove" I came up there is to return the receipt or food.

They're too slow for a restaurant that only sells chicken fingers. Why the line moves so slow is beyond me. They should take a page out of Chick-fil-A's book Why is it so expensive? But everything is expensive nowadays, so that won't go into the score here. (But still?) I ordered the Caniac combo. When I get home with my food, I find only four strips. It's been a long day, so I think I'll just call it in, they'll credit me a fresh Caniac, all will be well. The manager tells me I need to come back with the food, or to come back at another time with the receipt. That doesn't sit well with me, obviously, and after telling him I'd much rather be given credit for this inconvenience, which still wouldn't make things right, he says there's nothing else for him to do. So I paid 17 dollars for 4 strips (one was scrawny, but whatever), bland chicken (their recipe is pathetic), and a bottled water (they force you to pay for a 32 oz pop with the combo, even if you prefer something that is cheaper).

I have no clue why Raising Cane's is so popular. I would've gone more often if their line wasn't always moving at a snail's pace, but then when I finally go, thinking the line is short, it still takes me far longer than it should considering they ONLY sell one thing. The cashier is slow, the person handing the food is slow, this place shouldn't be profitable, imo.

Seriously, the chicken is bland, and then they have the audacity to only have ONE type of dipping sauce?

After all that, with only one item offered on their menu, they also make mistakes??? Fine, we all make mistakes, but how dare them to expect us to return with a receipt. I paid with a credit card, wth? You have my info.

These are the only reasonable responses: Offer store credit Offer refund

Anything less is poor...

Ok. So chicken is probably the most versatile meat on the planet. Everything tastes like chicken. You can substitute other meats with chicken. You can cook it every which way under the sun. So I imagine it can't be too hard to sell something that basically sells itself. KFC has its herbs and spices blend. Chic fil a made a deal with the devil to make reaaaally tasty chicken. I was curious what Cane's approach to standing out is. Driving by the place, I usually see a line of cars so I went so you can know what to expect. The menu is limited. Basically you're going to get fried chicken filet strips. Whether that's inbetween buns, or in a box with fries. So that makes ordering real real simple. I assume this means raising canes has at least mastered not just chicken (as any chicken shop should, duh) but specifically fried chicken strips. Ok. I tried it and..? They're perfectly cooked chicken strips. Is there anything special about them? No. Just imagine the experience of eating chicken right this moment. That's raising canes chicken. It's exactly what you would expect if a genie granted you 1 wish, and that wish was fried chicken fingers. To be perfectly fair, they are so average you could go to the grocery store, buy frozen chicken strips, and toss those babies in an air fryer and you would be hard pressed to tell the difference if I put both side by side and you examined each with your 5 senses. KFC has greasy slippery spiced chicken, chic fil a has demonic power to serve perfect chicken, and raising cane's stands out by not trying to stand out with perfectly average chicken. There...

First visit ever. Shocked when I arrived (approx 6:00) that the drive thru line was around the building, into the street and forked both directions. There for I considered going inside but you couldn’t get into the parking area because of the line. Additionally the parking was full as well. I almost left to wait for another day. This was not grand opening this was just normal busy time for them. The line did move pretty quickly but it did end up being 20 minutes from entering the line in the street, inching through, ordering and getting my food. So took a while but it was moving entire time. Between Cane’s and competition (zaxby’s, slims) I say Cane’s chicken is by far the best. The fries were crinkle cut - hot and crisp. I really enjoyed the garlic toast as well!!!! I skipped the slaw so no review. Customer service was good and they were all working hard. I just think this store is super busy but they really moved. Since the menu is all chicken fingers and the sides if they just keep the fryers full to capacity that is the best they can do. I didn’t count this against my rating but my only complaint is lack of sauce selection. They have their “cane’s sauce” only. I did try it but just not my preference. It seemed like was maybe a mix of mayo, ketchup, some seasonings and possibly some worchestire. I usually prefer either a BBQ or maybe just plain honey (not honey mustard). I do understand limiting sauces keeps the lines moving. However the chicken was very good plain so...