Scooter's Coffee — Restaurant in Shawnee

Ashley, ( I believe that is her name, short, skinny, blonde hair) the store manager at 75th and nieman, Shawnee KS is incredible! She is wonderful at training her people. Micky is another GREAT gal that works there. They have more but I don’t socialize often at the window. I want my coffees and I want to go to work. Please leave reviews that are not only bad. Typically that is when someone will leave a review. Everyone needs to hear the positive feedback too. Even themselves. If they are good employees, they look and care. I had a bad review up not too long ago, however it has been taken down and replaced with this one because I have noticed great changes in this location. I have been coming here, honestly for over seven years. My mini addiction- espresso! I’ve now returned coming everyday like before and both of these ladies, that are there almost daily, are very open and vocal with costumers. They care. And it steams from the manager, from what I can see, she is training her employees. Anyone would be lucky to have her and Micky!!! They are caring and try to help! The only thing that I could say would be to their corporation, the parking lot needs arrows for entrance and exit please. The drive through is on the...

If I could leave a 0 I would. Today I came to scooters with my 4 year old daughter like we typically do every Saturday, she is severely allergic to many things and I make sure to order her smoothie correctly and ask when we get to the window if they heard me correctly on the accommodations. They handed me her smoothie and I always ask again, they assured me they made it correctly and sanitized the equipment before making hers. I tried it and it tasted typical so with never having an issue with this location I trusted it.

My 4 year old daughter had a severe allergic reaction after consuming the smoothie. Broke out in hives all over her body, coughing, and in pain. Brought her to the hospital and she was anaphylactic. She had to be given not one but TWO rounds of epinephrine, and 2 different steroids to calm her down. I am so disappointed in this location for not taking the proper precautions when they claim they are allergy friendly.

We are thankful we acted quickly and got her to the hospital in time before serious complications set in. We have discovered peanut butter was in the smoothie…… I’d love to speak to corporate and or the...

No problem with the product itself, but there is a girl here who always seems like she's in a terrible mood. Like I get it, it's work, I'm not asking you to be fake - but three times now she has not said anything to me handing me my drink, and acts very bothered in general to be serving me. Not even a have a nice day or anything near basic customer service manners. The one on the headset is very friendly, but the one working the window was unpleasent. Being polite won't be the reason a customer returns, but the absence of those manners will keep them from coming back. I'm done with this Scooters, there's a Dutch Bros...