Took about 15 min to get one drink. No other people but us, 3 workers, 2 of them talked laughed and even danced whilst the other one glacially took her time making one drink. I couldnāt help but notice halfway thru making it she was cracking smirks and calling her friend serenity over to laugh and gossip while pointing at my fiancĆ©e and I. Maybe it was the trump hat I was wearing. Maybe it wasnāt but all 3 workers are a total waist of your payroll. Carmal crunch was drenched in carmal, pooling the bottom of the cup, the drink its self was watered down from quite literally how long it took to make. Never will be buying a drink from there again I suggest you do the same. Highly suggest cleaning house and getting some halfway decent employees that give a crap about there job. Idk the name of the other 2 employees but serenity is absolutely useless and should not be...
Ā Ā Ā Read moreAs many others have noticed, Serenity is not meant to be a barista. Three drinks took her 15-20 minutes alone, she got everything wrong. I, as a former barista, am absolutely stunned on how this girl destroyed a chai latte - the easiest thing to make on the menu. I told her 3 times it was iced and still got it hot. Hot and undrinkable. I ordered a matcha with chocolate foam, and received a cup of grass water and no foam. The matcha was so disgusting it made my mouth D R Y. I am appalled that she was ever certified. I do not know what happened here, but she needs to be let go for her own sake and wellbeing. However, Giselle is a beast, and remade those drinks in record time and turned a horrible experience into a funny story to look back on. Giselle is amazingly kind, understanding, and was absolutely meant to be a barista. Serenity could learn a thing or...
Ā Ā Ā Read moreJust made a stop today, me and my coworker had a few minutes before going back to work. The lady in shift kept cleaning and ignored us for a good chunk of time then said she will be right with us. She just kept doing her thing and never took an order. We decided to stop bothering her so we went to Starbucks on 14th st. Even though those 10 min would have been great to enjoy on our break. Not coming back to this Starbucks. The other Starbucks have way better service than an upset woman that probably has lots to do in the shop but yeah customers want to order. We left with...
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