Good Times Burgers & Frozen Custard — Restaurant in Sheridan

Sat here for 26 minutes with two impatient toddlers waiting for our food. It was only brought out after my father-in-law complained. And when it was brought out it wasn't even hot! Luke-warm at best. Our order was wrong on top of that. Also, the wild sauce wasn't normal good time wild sauce. It was watered down thousand island dressing in a soufflé cup. They must have run out of the franchise approved wild sauce. This is not an acceptable substitute. I asked for hot food to be made since I had waited so long. The manager said she would bring out some hot food right away. After another 15 minutes of waiting, I just demanded a refund and left. I wouldn't eat here again if I was starving to death because I am so infuriated with the complete lack of customer service and the lack of quality food. I saw several other people leave for the same reason. One couple with a toddler and a baby gave up after about 30 minutes and got their refund and went elsewhere. I don't expect much from fast food. This was by far the worst experience I have ever had. I would give zero...

This place is a joke, I ordered a plane cheeseburger kids meal. Got a hamburger with mustard and pickles Take it back said I order plain with cheese. Gor the second one NO CHEESE but plain. The third time, I asked for just a slice of cheese. She have a attitude well that's not what it said on the monitor. The kids' meal said cheeseburger on it, and I asked for just meat and cheese. That's it. It's the cashier fault for that putting that in. And just FYI the don't wear gloves, so if you want tomatoe juice and lettuce all over your food from them, dipping their hands into all short of things. Good thing I'm just passing through and will not...

Sat in the drive thru for 20 minutes just to get cold fries and a cold burger. They also use a cheap tasting strawberry syrup in their strawberry cheesecake spoonbender. They are definitely over-priced for the quality of food i received. I don't know if this is normal, but i will not be going back any time soon. The name of this restaurant is a lie and I did not have a good time. I paid $16 for a burger that I didn't even want to eat after I received it. I'm honestly completely irate and I'm trying to maintain polite composure as I write this. After reading other ratings it sounds as though management allows the same things to happen over...