Bambu RVA — Restaurant in Short Pump

I recently discovered the gem that is the Bambu bobba and desert shop in Glen Allen, VA, and I couldn't be happier! This cozy haven has quickly become my go-to spot. Despite being open for just a month, it has already earned a solid five stars in my book.

Walking into Bambu feels like stepping into a lush oasis. The vibrant plants and lush greenery that adorn the interior create a serene and inviting atmosphere. It's the perfect place to unwind and escape from the hustle and bustle of daily life. The owners are wonderful people, friendly and welcoming.

What truly sets Bambu apart is its fantastic menu. The bobba drinks are a true delight, bursting with flavor and made to perfection. Whether you're into classic favorites or daring to try something new, they've got you covered. And let's not forget the coffee – it's rich, aromatic, and pairs wonderfully with their delectable macarons.

For those craving something extra refreshing, their fresh coconut drinks are a must-try. They offer a tropical escape in every sip. And if you're in the mood for a sweet treat, don't miss the ice cream mochi – it's a delightful indulgence that's hard to resist.

Now, let's talk about their bubble egg waffle – it's a game-changer! Crispy on the outside, soft on the inside, and loaded with your favorite toppings, it's a delicious masterpiece that satisfies any craving.

Bambu is not just a place to grab a quick drink; it's a haven for relaxation and good times. The comfortable seating options make it an ideal spot to hang out with friends or simply enjoy some quiet time alone.

In just one month, Bambu has managed to create an exceptional and welcoming haven in Glen Allen, VA. Only a short drive from Richmond! The combination of a charming ambiance, a diverse menu of delectable treats, and friendly staff make this place an absolute five-star gem. Do yourself a favor and pay them a visit – you won't be...

We received TERRIBLE customer service at Bambu RVA. We went during a non busy time with only one customer who was already talking to the cashier when we walked in. We looked through the menu, decided our order, and waited as the man who had already been there prior to us was still talking to the cashier. Some time had now passed, but we kept waiting eager to place our order. We were shocked by the lack of awareness and concern of the cashier who kept on chit chatting with the man with no regard to us who had been waiting patiently to place our order. It would’ve been okay if the man was confused or needed help, but there was ongoing chit-chat unrelated to the menu/service. Moreover, even after the man finished placing his order, the chatter continued on to which we finally hear the cashier say, “Let me get them.”

There was no greeting by the cashier to let us know that she would tend to us soon or any form of apology for the long wait. We grew restless by their dragged on conversations and the disingenuous customer service, so we decided we no longer wanted to give them our business. Before disappointedly walking out, we let the cashier know how inappropriate the interaction was and hope they will learn from this. We also asked to speak to the owner to which the cashier said she will go get them and then suddenly said she’s actually a co-owner. A co-owner should have awareness of customers and not get so consumed by chitchat when they have other customers patiently waiting...

It’s our first time here and we waited 30 minutes and they skipped our number and never called us even though they see us waiting there for a while and never checked on us and finally we checked on our order and showed them our receipt and # and they act as we never placed the order and that’s full of 😡, so we end up just canceling our order it was really a bad service if I can give a Zero 0 I will, a really bad service and such a waste of time for us going to this place. I will never ever go back to this place and will not ever recommend this place. I just read the reviews on them and found out this is not the first time that they did this to their customers hopefully it will not be a habit for them. It’s a big inconvenience for the customer we don’t have all the time in the world for just waiting and be neglected and all they can say is that they will offer a free bubble tea the next time we go there, we don’t need a freebie what we need is good service and sorry to say that will be the first and last time we will...