Giuseppe's Pastacaffe — Restaurant in Shreveport

I would love to give this place a 5 star review but I just cannot. I have wanted to try them for a very long time and now I am not sure I will ever be back. Let’s begin with the fact that I parked nearest to what I thought was a handicap entrance as I possibly could. Guess what? It isn’t a handicap entrance. The only entrance I could find was way away from the handicap parking spots with steps to enter. This place is unfortunately not a handicap friendly establishment. Thankfully my mom was not in her wheelchair. You walk into the place and you have to order and pay at the register. There was only one cashier at the station when we arrived. I told her this was our first time here. We made three separate orders as we were dining together like we always do but paying for ourselves. The cashier was pleasant and did help me decided on my meal. I had to ask where the drink station was as it is around the corner. No one told us we should have ordered together to get our food kind of at the same time but we will get to that. My pasta was delicious but my grandson’s fettuccine was bland and full of butter. This house dressing you have is weird. Why is it just oil and lemon? There is no seasoning, no spice, just bland oily slightly lemony dressing. That salad would have been perfect with a better dressing. I personally though the bread was delicious but it needed real whipped butter not those tiny packs of store bought butter. When my mom ordered the prosciutto panini why didn’t you say something about it taking longer than the pasta? Because when we waited 30 minutes for it you acted like we should have known and we shouldn’t be complaining! We were all done eating except for her. You then told us we should have all ordered together! Like WHAT? If you wanted everyone to order together you should taken the orders at the table and then split checks as needed. I waited so long to come here and I am so disappointed with the experience. To top off the whole experience of having to get my walker bound mother back to the car, someone was parked right next to our car in a non parking spot. It is actually where the wheelchairs would go to the other building next door to you. This spot should be clearly marked stating it is not a parking spot as they were actually the second vehicle I saw park there during this visit. I had to move just to get her into the car. Wouldn’t be a place a recommended...

As I entered the restaurant I stood at the front counter for a few minutes while two ladies stared at me. I was not greeted. There weren't any visible signs that I saw, so I wasn't sure if I seated myself or if they would. I asked one of the ladies if I sat myself or not. Still no greeting. She asked if this was my first time and I replied yes. She handed me two menus and told me I could seat myself. She also stated once I looked over the menu to return to the counter to order. My son and I sat ourselves in the dining room straight ahead. The room was as cold as the attitudes of the employees but this did not detour us. I had read great reviews about the food so I still wanted to try this place. I returned to the counter to place my order. I was given our drinks and a number. She asked if I wanted a receipt and I did then I proceeded back to my seat. Our food came out and it was a 7/10. The noodles were a little undercooked. The seasoning was fine though. As we ate we could hear employees loudly talking from the kitchen. We were almost done with our food and a lady finally came to the table and asked if the food tasted ok and if we needed drink refills. She did quickly refill my sons drink. I didn't need a refill. I was pretty much over the experience at this point. As we left there was a man standing behind the counter. He didn't say thanks for coming in or we hope you return. He just stared as we walked out the door. A simple greeting and salutation go a long way. It also would have been nice for the lady to have made a recommendation or tell me about any specials they may have had as this was my first time. I was highly...

If you want to eat authentic Italian food, this is not the place to go. If it hadn't been said that the owners were fist generation Italians, I would have thought that this is just another cultural appropriation Italian style American restaurant. I had fettucine Alfredo. The wide-style fettucine were very, very, "al dente" and all stuck together. The Alfredo sauce was extremely fat, smelled like pure butter and had absolutely no flavor. It was a dry white curdled cream that stuck to the noodles. No garlic, no herbs or spices, only heavy whipping cream. I just couldn't eat it and ordered a Salmon carapccio instead. The salmon tasted like normal smoked salmon from the package that I could have bought myself in any grocery store. It was garnished with a few capers and a bit of dressing that looked like olive oil and lemon. This is NOT carpaccio, it's just smoked salmon from the package. The meals came with overbaked slices of stone hard baguette bread that had no taste. I took my fettucine home and added onions, garlic, salt, pepper, Alfredo sauce from the glass and bacon. This way it was o.k. and the noodles softened a little bit up. If I hadn't been to Italy and other European countries with real Italian restaurants where the owners speak Italian, I would have thought that Italian food is not for me. Too bad that I know that real Italian food is amazing, every single dish! I tried a wide variety of Italian food in Italy, Great Britain and Germany and know how it tastes when it is...