Dairy Queen Grill & Chill — Restaurant in Silvis

I gave two stars, because the food was as good as usual, but the ice cream was soupy. We didn't have to wait long for our food, either, considering how packed they were, and they were friendly, not rude at all.

However, I have the following three issues with today's visit:

1: The employee who brought our food flipped my husband's blizzard over, and not only did it spill, but it spilled ON HIS LAP. When I said, (playfully, but serious) "I guess it's free," the girl seemed uncomfortable as she sat the other blizzard on the table and quickly walked away. She came back about a minute later and said, "my manager says it's not free, because it only dripped out, and the whole thing didn't fall." She then walked away as quickly as she did the first time. I've never been one to demand free things, so I let it go. I do, however take issue with this, as the upside-down blizzard is the center of all Dairy Queen's advertisements. Every one of their ads features a blizzard turned upside-down, and they should honor their promises, especially when it's their major selling point.

2: Some of the employees were dressed in attire that I wouldn't consider appropriate for work. (Very short shorts that didn't seem to fit, with a lot hanging out.)

3: I never received a receipt...

I will give some slack to the review, because it looked as though they might have been under staffed. When we walked in (Sunday evening) there was one couple ahead of us and two or three people over by the ice cream counter waiting. I remember when they used to give you a number and delivered your food to your table as soon as it came out. Again, I understand that since covid, finding good employees has become increasingly difficult. We placed our order. my wife took our cups and sat down. We were the only ones sitting in the whole place. It was 7:30PM, we didn't know when they closed because there is no hours on the door. At one point, they put an order on the shelf between the kitchen and the order. Not knowing if it was ours or the people who just ordered ahead of us so I didn't say anything. Nor could I have, the counter lady was nowhere to be seen. I assume she was helping with the drive up. It turns out the people ahead of us only ordered blizzards, so the order sitting on the passthrough was ours. By the time we got our food, it was lukewarm and the fries had a old frying oil taste. But at leas the strawberry sundae's were good. We usually go home after Church, but I thought DQ sounded good. If I had known the situation, we would...

I stopped in for lunch at the store by HyVee in Silvis. For one thing. They don't listen!! I ordered the $5 lunch box...cheeseburger.with No Mustard just mayo and onion..I am alergic to mustard. It came doused with mustard...took it back...I wanted just mayo and onion...returned with lettuse+ ketchup. .the onion rings were friend so long there was nothing inside but a shriveled up piece of onion. The booth I sat in was dirty as was the floor. Crumbs and ice cream spot. Napkin holders on 3 tables were empty. I ended up throwing my lunch away since I had taken it back twice! That was $5 waisted. I. Was there last Sunday Aug. 5 at 2:00. Will find another place to eat on my...