AutoZone Auto Parts — Local services in Silvis

Honestly not too happy with this particular auto zone. There were two people behind the counter. One was helping a customer and the other putting items into a computer. I walked up needing help finding a tool. I know the employee saw me but I waited patiently for her to have a pause point. Eventually I got tired of waiting and said excuse me do you have a sec? I got a stern "what?" In reply. I asked again if she had a second that I needed help finding something and gruffly she walked past me, brushed something off a shelf, kept going. I put it back on shelf, she found what I was looking for and as she walked by me she handed it to me in stride and disappeared to whatever she was doing.

Honestly thought I was being polite in waiting for her to have a free moment or to acknowledge me but guess that was asking too much. I ended up leaving for another store to...

Went to buy plugs, filters. There were 2 employees, one was on register and the other was on the counter. The counter member finished his in house customer and then took a call. Once he was done with call he told me he would be with next as soon as pulled the part for the phone customer. The other member finished ringing up his customer, the co in nter member had came back blew me off, took another call and the cashier member also blew me off and took a customer that had just walked in. I get the need to answer the phone, but about the customer that came in to spend money??? I walked out and took my hard earned money...

I went in to get something to bolt up my skit plate and all I heard from this young kid is, we are not a car shop. I asked him what I needed and he did not help me at all. An older gentleman asked two customers that was shopping in your store and they were kind enough to come out and look at it and even fixed it for me. They were not even employees of yours. I can not believe you would hire a young kid that doesn’t want to help a customer in need. I will not be back to your store. I will go to the one in Bettendorf where they do help...