WaBa Grill — Restaurant in Simi Valley

I had an Amazing delivery experience with WABA Grill. Not only was the online ordering process easy, and quick, but the delivery was pretty much on time (about 30 minutes late). Also, their plates are all very fairly priced Amazing, and HUGE!!! It was 2 FULL meals for me, but for light eaters, could easily be 3. Moving on, I have only ONE complaint, but that's ONLY for GRUBHUT, NOT WABA Grill. They said because they were late by about 30 minutes, that they would include something extra for free. Suffice to say, I didn't receive Anything Extra. So anyways, about WABA Grill, the one I'm reviewing. I called to ask for extra (teriyaki?) sauce, as their plates and bowls were Amazingly good, but they were just a bit too dry. The person I spoke with was extremely nice, and very helpful. So what did they do? They didn't send 2-3 packets, or even a handful, but about 25-30 packs of it!!! To me, that was going above and beyond, for sure. Things like that make a Huge impact, to me, and just that will make me remember them over any other teriyaki restaurant. I still have sauce packets left, the flavor is amazing and could be used on any chicken, beef, or pork bowls, even. I RARELY ever write reviews, and almost NEVER this long. I hope this helps WABA Grill, even if just a bit, and hope it helps you decide to eat there. You...

worst experience of my LIFE. got a coupon in the mail 2 plates 2 drinks $14.99. thought i would give it a try and take my wife here on a date. first impressions were every table was empty and filthy dirty. no one cared about the cleanliness of this place. cashier appeared high or drunk and no uniforms were being worn , also not so clean looking. teriyaki station looked horribly dirty. sticky floors. food was dry and salad had some clear sauce that did not taste edible whatsoever. containers were filthy. was unable to sit and eat due to dirtiness. understaffed and the vibes i felt from the workers here were as if they didnt give a care about their jobs. its sad because i had such high hopes for this place but from the looks of the place it wont be around much longer. commercials are misleading. if you come here wanting to try something new, DONT. just stick with good ol panda. they wont let you down like this place. also the good reviews on here are probably from people...

1st time order and last time to order.

We ordered plates and bowls, one was the Salmon plate with the salad substitution for 3 fried potstickers. The fruit was an orange, it was juicy and delicious. The Salmon was overcooked the new potstickers we're good, missing sauce and the rice was ok but it would have been better with more Waba sauce. The bowls with meat, veggies & rice, were dry, the veggies were raw, not sauteed at all and dry. The meat(s) were marinated? But in the bowls they were dry. No option again was give for extra sauce on your web ordering nor a chance to ask for it in notes. Needless to say most of 1 bowl was trashed. My husband said the saving grace that helped his plate was the we had soy sauce in the fridge to add to his plate. Well needless to say. I'm deleting my Waba account and won't be ordering again. Sorry you are a overpriced excuse for Yoshinoya. They at least offer extra sauce and the...