Related to Catering experience only* I ordered catering through their online platform, fajita bar for 9 people-2 meats, rice, beans, and toppings. Paid in advance and that day sent an email confirming my pickup.
When I arrived, I was informed by the employee that my order was not there and they were not even capable of doing catering at this location. He looked at me dumbfounded as I showed him my email confirmation. I asked to speak to the manager and he gave me the number. I called 2x and left a VM. I emailed the catering liaison and asked her to urgently call me-I had people arriving in 1 hour.
I asked him to start prepping my order and then the manager called the employee, they found my order sitting near him! This took 30 minutes. The manager never bothered to call me back. The catering liaison told me she does not work for the company and is a 3rd party worker.
When I arrived home I realized the portions of my order were too small. I was in shock when I realized how little meat, rice, and veggies I had. The catering liaison told me the manager said they do "3 portions of chicken, 3 portions of steak, and 3 portions of veggies" despite me paying for 9 individual meals. I asked for more food to be delivered and they told me I had to pick it up or I would get a partial refund.
24 hours later, no one from the company has bothered to reach out to me. I received an email that a portion of my order had been refunded.
I do not recommend catering here and the customer service is definitely not...
Read moreItems I ordered:
⚫️ Quesabirria Tacos (9.7/10)
⚫️ Chips & Queso (7/10)
⚫️ Churros (6.5/10)
My Total: $27
Quesabirria Tacos (3 for $15): The ingredients tasted very fresh and the cilantro and onion complimented the generous amount of beef on these tacos. Although the consume was very oily, it paired well with the tacos and made the beef more tender and juicy.
Chips & Queso ($5): The chips and queso were alright. The chips were crunchy but a little on the stale side and under salted. The portion of queso was smaller than I’d expected but tasted good. Queso was not spicy at all, which disappointed me a little. (I like peppers in queso but that’s a personal preference).
Churros (~$6): The churros had a sprinkle of cinnamon and sugar and came with a strawberry sauce. I expected the churros to be a lot longer for the price but it was just 4 short churros. However, I’m aware that the to-go version of a menu item is often smaller than dine-in. The churros were a bit tough and on their own were not too sweet. I wouldn’t eat them without the strawberry sauce.
Overall I liked the food and would like to try their other...
Read moreHate the name for the place, but the tacos are great, Nice menu. I forgot to photo the tacos. They looked great, and tasted the same. They give you a choice of flour or corn tortillas, but that must be a trick question because tacos shouldn't be made with flour tortillas. The corn tortillas appear to be handmade, and they are lightly toasted, a step taken to make better tacos that most taco joints do not do because it takes more time. We had carne asada, carnitas, chicken, and al pastor tacos, all were excellent. For a few cents more they were topped with guacamole. The chopped jalapenos were nice too. Refried beans were also excellent, a step above most places. The spicy corn niblets were balls, pasted together with cheese and bacon, rolled in cornmeal, then deep fried, served with an aioli-like sauce. The niblets were ok. Personally, I'll skip them in the future. I will return here. They...
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