Bojangles — Restaurant in Smyrna

My husband and I have been to this location a few times we were excited to know that a bojanges was going to be close by...first few times we went the service was extremely slow but we thought maybe cause the restaurant had just opened well I really don’t think that was the case....they’re just slow and REALLY unprofessional! We have waited so long on just the simplest things fries mc n cheese cinnamon biscuit no one tells us why we are waiting then we get our food and nothing is fresh....the employees there play too much and talk too much and don’t seem to take their job seriously its really sad that they haven’t been open that long and they are bad already each time we have ordered food that requires a fork we NEVER EVER get forks...my last time visiting this location which was a little over two weeks ago I order mc n cheese and a biscuit I literally had to ask the employee that handed me my food how do I suppose to eat my mc n cheese with no fork all I can say is that day was the last day this bojangles will never ever get my service or money again....I’d rather spend my money somewhere people care about quality...

I am extremely frustrated with Bojangles on S. Cobb. The only reason they are getting 2 stars is because the chicken was fresh. I was told the chicken was being cooked fresh and I would have to wait 8-12 minutes. I ordered 1 meal (A breast, a wing, fries, and dirty rice with the two peach cobblers . I waited and waited. It took them 30 minutes, customers that were after me got food before me, I was told oh and online order came in. I had to ask for a drink or something for my inconvenience and the guy acted like he needed to think about before he said yes. The lady at the window was nice and gave us 3 drinks because it was 3 of us in the car ….the tea was gross and Pepsi was flat. I finally got home excited to eat to find I don’t have my sides (fries and dirty rice), I have 3 peach cobblers. If it’s not the Franklin Gateway location in Atlanta, I’m not going. Worse experience. I really wanted the sides more than chicken. I tried to call and the number listed doesn’t work. It’s 3 of y’all and it was 4 cars in 30 minutes. Get it...

This location has the potential to be an outstanding location, it's brand new, in a great spot etc. This place takes way too long to take your order and give you your order, this being 4 times going with the same result. The staff appears miserable or overworked, one or the other and they stated they had cheerwine and it was fruit punch. It's something small but my thing is that I am from where cheerwine originated and if you want to put things on the menu as such then it needs to be just that, seems they are making their own and calling it that and it sucks! When questioned, the staff was rude about it and my point on this is if something that small causes them to be rude by my asking something that small then how will they react to something bigger? This location is not one I will visit again, way too slow, the staff morning and afternoon could care less about customers and the food doesn't even meet the Bojangles standards....sad that this...