Wendy's — Restaurant in Smyrna

Y'all, I get that there's a low bar for fast food, but this place is pretty bad. I've been here three times. I have a toddler, so I usually try and eat something in the car so I can have some peace and quiet.

First time, they weren't open yet (it was close to 10:30, and their hours specifically say they open at 10 AM.) Okay, no big deal. Maybe someone got sick.

Second time was closer to lunch and some tall chick with a fierce attitude got upset that I couldn't hear her through the intercom, then gave me my food with the scariest look on her face. As I took the food, she leaned forward aggressively and her eyes slowly got reallllly big. I didn't eat the food because I was sure she probably spit in it.

Third time, again closer to 10:30, and they were closed. There were a few people in the drive through, and we were all told to come back when they opened. No thanks. I mentioned that their posted hours on google said 10 AM and they should probably change that.

I enjoy Wendy's as far as fast food goes, but I won't...

I went thru the drive thru nobody was in line. Ordered a daves double combo and asked for it to be cooked fresh. My food was ready wen I pulled to the window. I stated that that wasnt mine bcuz I asked for it fresh. Another yound lady came to the window questioning why tge food wasnt handed out and I repeated my concern to her that I asked for it FRESH. She stated they had just came up and all the food is cooked fresh ( since when) and offered to remake if I pulled up to the garbage can. I said yes and thanked her. As soon as I pulled up she came out with a bag (the supposedly remake). I didnt feel like going thru the extra stuff for my food bcuz I had a headache so I took the bag. Only to discover it was clearly older that the 1st bag (if it wasnt the same). The lettuc and tomatoe was even soft as if it had sat wrapped up! This place usually goves fresh hot food but the fact that I drove as far as I did to get a fresh sandwich and it be as it was. THIS WAS TOTALLY UNACCEPTABLE AND...

Normally, Wendy's are great places to eat! However, especially in recent times, this location seems to be lagging. Our most recent order was deficient in the promised dessert (a specialty sundae) by having a quarter or less of a cookie on it, yet advertised by photo with much more. Our substitution of a baked potato for fries was repeated several times, and checked by an attendee; yet they got the order wrong. Also, no barbecue sauce or ketchup was provided for the orders, even though we requested it. (Bottom line is the order was not checked as to what had been entered in the ordering system.) Also, the rate of serving drive-thru customers was slow, much less than normal. Finally, there was an argument going on with employees inside the restaurant: one of them who was gathering the food was not wearing a mask, and he argued with (evidently) the manager who was trying to correct him on that (a violation of law in our localé). 'Nuff said! Dave would not be proud of...