I really hate to have to leave this review but after the service that I received today, I was left with no choice. My son and I came in for lunch around 1 o’clock today and our waitress was the most unfriendliest waitress we have ever had here (and we come very often but mostly at dinner time). I don’t know if she was just having a bad day or what but regardless it shouldn’t have been taken out at work. We were not greeted when we walked in, we walked in and told her there were two of us, she grabbed the menus and the silverware, walked us to the table, slung it down on the table, then went and got our chips and salsa and slung that down as well And then asked us What did we want to drink. We told her we both wanted water so she went and got our drinks and then came back and just stood there with her pen and pad like she was just waiting on us to give her our order, never asked what would you like to eat or if we were ready to order she just stood there with her pen and pad staring at us. So I asked her could she give us just a couple of minutes because we hadn’t decided yet, she just walked off and then went and sat down to roll silverware and didn’t decide to come back to our table till about 10 minutes later to take our order. The food was amazing as always, so shout out to the kitchen for that. My son or myself never got not one refill of water and both of our cups were bone dry when we got up to leave, never brought us any napkins . She absolutely did nothing for us other than take our order rudely and bring us our food. She’s lucky she got the tip that I left. I genuinely didn’t wanna leave anything because you shouldn’t get tipped for bad service. Maybe next time put a smile on your face and learn to be friendly with your customers . I most likely will not be returning To...
Read moreWe have been eating at this restaurant for 16 years,they have recently changed names and we thought that was all that changed but we were terribly wrong,we went in tonight and my daughter ordered chicken nachos like she always does,when it came out it was on a much smaller and the portion was not just smaller,but a lot smaller!when we got done and was at register to pay the bill,we asked Maria,who is one of the owners I might add,also the same lady that we e have watched her kids grow up as we have supported her tremendously eating here,but asked her are the chicken nachos coming on smaller plates?she says yes.so then we asked smaller plates smaller portions?she says yes,I asked why and she couldn’t give any explanation whatsoever,so I told her that I’m sorry but I won’t be able to come back and support anybody that changes portions afte 16 years,tells no one and then has an attitude when you try to say something about it,her reply to me was okay bye,,Maria,when you own a restaurant in a small town and mainly regulars come In to support you,you might want to reconsider how you treat your regulars because of what happened tonight,you lost so far 12 regular customers that have faithfully ate there,but it won’t end there,because of your reply I will go out of my way to let the people of boiling springs know how things have changed Andy you will not get your moneys worth!not to mention we waited over 45 min before we got seated!good luck on your business and...
Read moreafter wait 20 min on something I order from there all the time. a side of rice with hot cheese on it. I always comes out to be around $3.50 to $3.87. iI go there enough that when I come in they dont even have to ask what I want, they tell me what I eat and I say yes sir thats it :-) but today it was $5.47 I ask the guy at the register was it righy and he prosends to tell me yes and I said well did ur prices go up? NO, if u dont want the cheese on it then next time u dont order it. I said excuse me I didt say I didt want cheese on the thing I was asking y did the price go up. at this moment I had already gave him my money, he leads over the counter to repeat what he had already said but in a dick form and with a raised voice. I cut him off abd said YOU DONT RAISE UR VOICE AT ME GO AHEAD AN GIVE ME MY CHANGE I WONT BE BACK. HE THEN throws my money that I gave him in the first place on the counter and said I give u no food take ur money. I asked for the manager which is his wife and he said no this was his restaurant. I said ok went to the middle of DOUSH BAGS restaurant and told the waiter that waited on me that they just list a customer that came in here more they 3 times a week bc of that doush bag and pointed right at him. this is a really sad thing that happend, bc I really love this place but I will not have a person yell at me and throw my money in the conter when the customers are the ONLY REASON U HAVE...
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