Papa Johns Pizza — Restaurant in South Carolina

We have ordered from this store multiple times (10+ orders) and have not had any of the orders arrive correctly. Some have been incorrect with a light amount of toppings, on orders of extra toppings. However most of the orders have been incorrect in that they have half topped pizzas, or even missing half of the toppings. The last time was the worst; we had received the delivered alert, and the pizza had not been delivered at all. We call and they couldn't find the order or even the profile under which the order was made. We've always used the app, so it should be easy to look up, however with the name, the phone number and the address, they still could not find the order. Then the person seems to stumble on the order after about 10 minutes of back and forth, holding, then talking to the person in the store. The order "was still on its way." Okay, cool. We wait about 25 more minutes, finally a delivery. Except half of the order is not our order... It was labeled with another person's info, and their order. All 3 pizzas were cold because they had apparently sat for an hour and a half at this point; with prices that continue to increase why had the quality dropped so extremely over such a short period of time? Needless to say, we will not be ordering from this location again. Thank you...

Ordered delivery at 9:20 PM. Waiting on food till around 10:45 and was very confused since the papa tracker had not updated yet. Then, at 10:47 the tracker said "order cancelled by doordash" even though I never ordered through or interacted with doordash. I then called the store to check on the location of my food and if it was still coming. I was told my order was just picked up and on the way. My food did NOT arrive at my home until 11:25 PM. My food was ice cold, and was not even fulfilled correctly. I then called and waited... and waited... to speak with a manager. She finally answered, when I presented my problem she cut me off from speaking and was very rude. Very unprofessional and acting like it's my fault. Horrible service, and absolutely horrible horrible manager working at this store. You'd do well to fire her and get someone more professional. 0/10 stars, won't order from this place again.

EDIT : The manager told me she'd issued a free order to my papa johns account, but she lied just to get me off the phone. She in fact...

I want to give 0 stars. Called to order on my way there and I was told the wrong price for the current special and was told the drive through window was closed and the person was very rude and rushed me off the phone. I decided to go in and order directly since I couldn't charge my phone and place an online order. When I walked in the store there was 5 employees cutting up. They asked if I had ordered already and I said no. One young lady was prepared to take my order when another lady said that they were only taken online orders only. There was no sign on the door to say this and also the drive thru window was working. She basically wouldn't take our order. I walked out and went to Harris Teeter when the same lady walks in from PaPa John's and is making groceries. Now did she not want to take our order or did she have to leave to make groceries. Decided to go across town to the other PaPa John's who took our order with no problems. What's the...