Subway — Restaurant in South Congaree

Ordered from Uber eats and Subway dropped the ball big time. I got a meatball sub and the meatballs were never heated up. That's a violation. Meatballs should never be served cold even if the sandwich isn't toasted. I worked at a Subway for over a year and if we ever served cold meatballs, we would get in trouble. Also, I ordered the 1% low fat milk for my daughter and they gave me juice. I wasn't able to correct them because I'm not the one who picked it up but I'm paying $4 in service fees not including tip so the least they could do with the 40 minutes they had to prepare 2 simple sandwiches and a milk would be to make sure it was correct and prepared right. And they didn't make the sandwich until 15 minutes before the driver got there so it is not the fault of the driver. As a matter of fact, he was quick and efficient considering there were no drivers...

I’ve been a loyal customer at this Subway for years and have always appreciated the friendly service and quality food. The owners have typically been very nice and welcoming. However, I’ve had a disappointing experience with the new night shift crew.

In particular, the young heavyweight, short young lady with dark hair has shown a consistently poor attitude toward customers. Her behavior is unprofessional and not in line with the level of service I’ve come to expect from this location. When I brought my concerns to the male owner, his only response was that “she has been here a long time,” which was disappointing.

I hope management will consider providing additional customer service training to ensure all staff uphold the high standards that this Subway has maintained...

If I could give a ZERO STAR I WOULD! I went to have lunch with my 11 yo daughter and as soon as we got inside, the Indian lady was rushing us to pick our food and telling at ya. She kept repeating the questions rudely until we answered her about the type of bread and what we wanted on it sandwiches. Then, my kid poured unsweetened tea accidentally in her cup so I told her to pour it out and get sweet tea . The lady then proceeds to run over to us yelling what's wrong five times as if we were just killing her. OMG! Why is she so mad...