I have never given a business a bad review. While that might seem hard to believe, my general practice is that instead of taking the time to write a bad review, I simply just don’t return to that establishment. This time, however, the incredibly unprofessional and rude service warrants the time.
I came here on a weekday afternoon and there was no one in line, and one table occupied with two guests that already had their food. There were two visible employees working in the kitchen. No one came out to serve me when I entered the restaurant, so after trying to wave through the window on the kitchen door to get an employee’s attention to no avail, I called the restaurant. When someone answered, I said “hi, could someone please come out to the counter? I’m waiting at the counter.” A young lady came out and said that she was sorry and asked if she could help me. I said, “oh no problem! Can I please order a medium poke bowl?” She said, “I can’t help you. I’m busy.” I asked if someone else can help me, and she said, “no one can help you; we are all busy.” I replied, “so I just can’t order any food here?” to which she replied “nope”. So I just left.
I don’t know if she was just mad because I called and asked her to come out, so she didn’t want to serve me, but that obviously isn’t the way to handle it. Not to mention that there was no one else in line and at least one other employee there, so I can’t imagine how busy she could have possibly been. And even if she was busy, a simple “I’ll be with you in just a moment” would suffice. An outright “no one can help you” is just absurd. Needless to say, I won’t be...
Read moreI got their coffee drink as an iced version. I told the her I wanted something sweet she was really no help. I asked her pretty basic questions and she didn’t offer any information. So I was like is it suppose to be a Vietnamese coffee? And she’s like yeah, It was nothing like a iced coffee and I even got extra boba. I hoped by adding extra sweetness it would help and their boba has 0 flavor. I told her this isn’t flavored at all what can be done? She says there’s nothing she can do and obviously didn’t care to offer a solution. This is the first milk type of tea I’ve gotten that I hated from any place! Don’t recommend and won’t return even though it’s close to my house and would...
Read moreMY ADVICE FOR BOBA: GO TO MELODY BOBA HOUSE, NEXT TO FRED MEYER. ITS 4.6 STARS.
FOR FOOD: The staff is very stingy when it comes to servings. Your bowl will not be filled. You ask for extra on top of the half scoop they give you and they add a few pieces, EVEN FOR ONIONS!! 🤡 followed by an attitude! It’s like they want you to ask for more so you can get a full scoop without asking for more!!
The staff hangs out in the kitchen so you could be waiting a while unless you shout or wave. 🤡
There boba takes so long to make! It took 20 min to make a few boba. We were not in a hurry but dang, portions, wait time, and customer service are one star. There best solution...
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