The Redd Dog Puyallup — Restaurant in Washington

2 things first and foremost- the female that was at the front was extremely friendly, and I enjoyed that. Honestly, she was the best part of the experience. None of the negative review had anything to do with her!

2nd- I did indeed eat all of my meal…not because it was good by any means, but I hadn’t eaten all day and after paying almost $18 for “chili cheese dog” I wasn’t going to walk out and try again somewhere else, however I did not finish the one and only beverage I poured myself.

The review: Food 1 out of 5- not good, cold, expensive for what you get. Service 3 out of 5- while the person at the front was very friendly, all they really did was tell me how things worked and brought my food. I poured my own beverage and ordered my own phone on my own phone…so I’m not really sure what service there was. Atmosphere 3 out of 5- not amazing, not horrible…pretty average.

Now for the bad: Self serve beverages is fine- there as there are several places that do that. Selection of beverage- average at best. My beer did taste a bit off. Food- this is where my real problems start:

1. their menu did seem to offer a decent selection, so kudos to that.
2. it’s weird that you start a tab for your beverages, and then you have to scan a QR code at your table to order you food on your phone…and then pay for that separately. -also weird that it asks about a tip before as you pay…before you get the food you order yourself and haven’t tasted/seen.
3. The “Dirty Dog” was very disappointing. All the toppings from the chili, jalepenos, cheese, etc came from a can. My cheese was even cold when it arrived…they were NOT busy.
4. Considering everything tasted like it came straight out of the cans of food in a school cafeteria, I doubt I would care to try the other items on the menu.
5. Like others have mentioned: prices were definitely high for the quality of food. $5 for a sub side salad instead of their “house chips”?

$24 for a chili and cold cheese dog and a 2/3 of a beer was a little aggressive. Next time I’ll stop by 7-11 for a Big Bite and make the chili cheese dog myself.

A few very simple upgrades (make your own in house cheese sauce or buy a better brand of fake cheese sauce…slice actual jalepenos…don’t use canned pickled jalepenos…serve the cheese warm) would make this a 4 or 5 star review, and a place I would visit again.

By no means do I need to be contacted/responded to by the owner (as I see they do a lot here). This was my first and last visit, thank you. Also, I imagine you will get defensive anyway since you seem to do that as well. It’s all good!

PS- and yes, you can bring your own food into several tap rooms that also serve food. I do it often.

Owner- reread the review…do the math…$14.50 + $0.75 (jalapeños) + $0.75 (banana peppers) + $6.50 for beverage + tax = ????

Never did I mention chili cheese fries

Are the jalapeños sliced and pickled in house? Are the banana peppers sliced and picked in house? Is the nacho (beer) cheese made from scratch daily? Yes? My apologies for assuming they were not No? My point exactly

So the gratuity is for delivering food and keeping the place clean…isn’t that what you as the owner pay them for? lol

True to form, you didn’t offer any sort of apology or chance to make it right…you got defensive (and then even go as far as throwing a jab referring to where I’m better suited to go).

Cheers, and...

Imagine walking into what you believe to be a promising sports bar/restaurant, only to be met with a nightmare that makes every dining experience you've ever had seem heavenly by comparison.

This isn't about seeking sympathy, refunds, or hollow apologies from management.

It's my solemn duty to warn you against the catastrophic misadventure that awaits at this establishment, which I refuse to even grace with the term "restaurant."

Upon entry, the initial greeting quickly devolves into an interrogation about whether it's your first visit, immediately followed by an onslaught of instructions, rules, and a convoluted "system" you're expected to adhere to, just to have the dubious privilege of waiting at least 30 minutes for what can only be described as a culinary insult - hotdogs that wouldn't pass muster at a discount warehouse.

Finding a seat is a survival challenge in itself, navigating through a chaos of neglected tables and a maze of distracted, unruly children.

Once you've claimed a spot in this dystopian setting, the ordeal intensifies.

You're coerced into handing over personal information as if enrolling in the most invasive and least rewarding loyalty program known to mankind, all before ordering your meal through a digital maze, further delaying the already begrudging service.

The so-called "beer" served here is an affront to breweries everywhere, dispensed through a convoluted self-service scheme that screams cost-cutting and indifference.

Yet, the audacity peaks when they expect tips for this self-serve mockery and the insult of cleaning up after yourself, segregating your own waste as if you were never a customer but an unpaid janitor.

This establishment's practices are an egregious affront to the very essence of hospitality, setting a new low that not even the most desperate of eateries in the farthest corners of the globe would dare to approach.

The level of neglect, disrespect, and outright exploitation here is not just appalling; it's a testament to a business model that thrives on devaluing its patrons.

Rewarding this establishment with your patronage would not only be a disservice to yourself but an endorsement of a dining tragedy that stands as the epitome of how not to run a restaurant.

You would undoubtedly find more respect and satisfaction from the simplest home-cooked meal or the most basic of delivery services than in this den of disillusionment.

Save yourself the indignity and steer clear of this disaster masquerading as a...

“Must love dogs”. This place is weird and not the spot you’d wanna take your grandparents for lunch. If you don’t love dogs, you won’t get it. You won’t understand why dog cookies are prominently displayed, and human cookies are tucked away in a jar, and look 1/10 the quality. You won’t understand why the staff literally make YOU go fetch— not talking about the u-pour, though it’s overpriced. They make you order online through your phone. No one is coming to help you. No one is going to seat you. No one is going to talk you through your questions or offer you a recommendation. They double down on tips/gratuity by default, which is crazy since I’m the one doing half the work, and good luck trying to undo that gratuity, it’s hard-coded. The sign says cocktails, but what they really mean is “I’ll pour you a shot and you buy a chaser out of the fridge”. The shot wasn’t even measured to the first line on the glass. It was insanely overpriced. I don’t get it, I don’t want to get it— I hope we can collectively say “not this one”. Offer a service, offer a smile. Offer something to people and give full disclosure at the door that I have to put up with dogs in every corner of the establishment, whether they are well-behaved or not.

I think the burger was also made for dogs, as that’s the only thing that would explain the flavor and how dry it was. Not that anyone asked me how to cook it!

Edit: do not respond to me with your overly defensive needless commentary— the gratuity keeps coming up for a reason. Stop blaming everyone but yourself for your own poor image.

You also DO have to pay every employee, in training or not. That’s the law! Even in a working interview. Even if you think they’re “disgruntled”. You talk about the gratuity a lot for staff, can staff confirm they are regularly paid at all? Anyone wanna sound off?

Damn someone needs to come get in here before they tell me to go to Top Gun. Bc we’re the problem, right? The customers? I bet they take criticism better than you my dude! That’s...