Domino's Pizza — Restaurant in South Miami

I am a teacher at South Miami Senior High School. In my delivery instructions, I specifically requested a call upon arrival, both to the driver directly and to the branch. I emphasized that if the call was unanswered, they should proceed to the office. Unfortunately, when the delivery arrived at 03:01 PM, I missed the call due to poor reception. I promptly returned the call at 03:05 PM, but it went unanswered, and subsequent texts were ignored. Despite my efforts, the delivery person left, citing a purported 15-minute wait that did not occur.

Upon contacting the branch, I was met with considerable frustration. The individual who identified themselves as the assistant manager placed me on hold for an extended period, only to abruptly disconnect the call. Upon reconnection, I was informed of delays due to traffic, which I explained were unacceptable given our prior hour-long wait and the constraints of a school environment. Regrettably, my concerns were met with hostility and disrespect.

Throughout the exchange, professionalism, courtesy, and efficiency were sorely lacking. When I requested the assistant manager's name, they attempted to evade accountability by placing me on hold, assuming I would terminate the call. Despite this tactic, I persisted, only to be met with continued refusal to provide their identity. This behavior is wholly unacceptable, particularly from someone purporting to hold a managerial position.

In light of this experience, I cannot recommend ordering from this particular Domino's location. The pervasive lack of professionalism, decorum, and dedication to customer service is profoundly disappointing and should be addressed by the management of the...

The pizza was delicious; however, the delivery driver made the experience very unpleasant. The delivery driver was impolite and disrespectful. For reference: I live in an apartment building. The delivery driver claimed there was nowhere to park, and he didn't want to leave the car unattended to deliver the food for fear that it would be towed. This is something that I can empathize with and have had no issues in the past with meeting delivery drivers downstairs to pick up my orders. The issue arises when he says, and I quote, "if you don't come downstairs to pick up your order, then that is going to be a problem"... Excuse me? The problem is the following: 1. This was supposed to be a contactless delivery, and I did not receive that. 2. Delivery was not even attempted despite me offering a safe place to park (towing will not happen in 5 minutes). 3. The rudeness is unacceptable. You simply don't tell a customer "there will be a problem" if they don't come downstairs to pick up their order. Very disappointed and unhappy with how things...

Dominos pan pizza can’t be beat! I used to love swear by Pizza Hut pan pizza until I discovered Dominos pan pizza a few years back. The crust is perfection. This Dominos store on Coral Way and 67ave makes my pizza faster than expected so it’s the perfect pizza dinner when I don’t feel like waiting a long time for a pizza to be made. They always get it right. The pizza is always fresh, the staff is always friendly and super personable, and my order is always right. I order directly on the Dominos app (which is SUCH a breeze btw) and I can track everything from when my pizza is being made to when it’s popped in the oven and finally when it’s ready for me to pick up. The other day it took almost me 30 minutes to pick it up and after opening it up at home, IT WAS STILL HOT AND FRESH OUT OF THE OVEN!!! I almost died I was so happy. Thanks for always making my orders just how they should be made. With...