Red Lobster — Restaurant in Southgate

Recently, I had the opportunity to visit Red Lobster, a restaurant known for its seafood offerings. Having heard mixed reviews about the place, I was intrigued to experience it firsthand. My overall impression of the restaurant can be summarized as "good but not great," with a few aspects that could use some improvement.

Let's start with the positive aspects. The food at Red Lobster was undeniably good. As a seafood enthusiast, I appreciated the variety of dishes available on the menu. The Clam Chowder was rich and flavorful, and the Shrimp Scampi was a delight with perfectly cooked shrimp drenched in a garlic butter sauce. The Cheddar Bay Biscuits were as heavenly as everyone claimed, and they quickly disappeared from the breadbasket.

The main courses, while satisfying, did not leave me with a lasting impression. The Grilled Salmon was cooked well and served with a tasty lemon butter sauce, but it lacked that extra touch to make it truly exceptional. The Lobster Tail, while decently prepared, was slightly overcooked, resulting in a somewhat rubbery texture.

Now, while the food was enjoyable, the overall dining experience was affected by a couple of factors. One glaring issue was the ambiance of the restaurant. Red Lobster seems to be showing its age, with a dated interior that could use some revitalization. The décor and furnishings appeared tired and worn out, which detracted from the overall dining experience. Updating the ambiance to create a more modern and inviting atmosphere would certainly enhance the overall impression.

Moreover, during my visit, I couldn't help but notice that the restaurant seemed lightly attended. The waitstaff, while friendly, appeared stretched thin and somewhat overwhelmed by the number of customers. As a result, service was a bit slow, and it was challenging to get the attention of the servers when needed.

On the bright side, the staff did their best to be accommodating, and they were knowledgeable about the menu, offering helpful suggestions. However, the slow service and somewhat disheveled appearance of the restaurant did dampen the overall experience.

In conclusion, Red Lobster provides a decent dining experience with good, albeit not outstanding, food options. The Lobster Bisque and Shrimp Scampi were highlights of the meal, while the ambiance and the slightly inattentive service were drawbacks. If you're looking for a place to enjoy some tasty seafood without expecting a fine dining experience, Red Lobster might still be a suitable choice. However, those seeking a more polished and contemporary setting might want to explore other options in the seafood...

Dear Red Lobster Customer Service, I am writing to express my disappointment with my recent dining experience at your establishment and to request a refund of the $110 total bill. As a loyal patron who can't afford to dine out frequently and only visits Red Lobster once a year with the help of a gift card, I was incredibly let down by the quality of the food and service I received. Specifically, the crab legs I ordered for $22 were pathetic in size and quantity, not a full cluster, and tasted bad. Furthermore, there was no drawn butter provided with it, which is an essential accompaniment to crab legs. The dish was supposed to be a 1/2 lb serving, but it was so light that it was hardly worth the price. The calamari I ordered for $13 was rubbery and inedible. The fillet mignon, priced at $35, was an expensive steak that was unseasoned and lacked any flavor. I could have easily made a more flavorful steak at home. There was also no butter or sour cream provided with my baked potato, which is unacceptable for a meal that expensive. The "Award-Winning" biscuits that were included with the meal were hard and not up to par. The shrimp linguini in the seaside shrimp trio which cost $27.48, was bland and only had four shrimp. The Brussels sprouts that came with the dish were a gooey mess and were difficult to eat. My husband had fries in his meal, along with Walt's Shrimp and Shrimp Scampi, and my mashed potatoes were the only redeeming dishes in our entire dining experience. To make matters worse, my order was supposed to be ready, but I had to wait an additional 25 minutes beyond the due time for my food on a mobile order. Considering the subpar quality of the food, the lack of seasoning and drawn butter, and the overall unsatisfactory experience, I am requesting a refund of the full $110 that I paid for my meal. I hope that you will take this matter seriously and work to improve the quality of your food and service so that other patrons do not have to endure the same unpleasant experience that I did. Thank you for your attention to this matter, and I look forward to hearing from you soon. Sincerely, Angelique Yurkunas We went to to Red Lobster in Southgate Michigan I contacted Red Lobster through the "contact us" portal on the website and still haven't...

I honestly don't know where to start on this one. Our waitress was Sandra and our service was horrible this trip. I came here with my daughter and her mom and our service was beyond bad. Last time I can honestly remember we had the same server then and last time she was good. This time NOT ONCE did we EVER get a water refill and we weren't about to ask because we were already agitated. That's not even close to the worst part. We NEVER seen her until the food was ready to come out. Never to see how we were doing. We waited forever for refills on our food and when one of them finally out she seemed like she slammed the plate down. I wasn't sure if it was overly hot but if it was then I get it, but what I don't get is how she missed long hair on the plate off to the side. I knew it wasn't mine because I hadn't even leaned in yet to eat. I knew at that point I probably wasn't going to see her for at least 10 to 15 minutes later because that's how long it takes for her to come back. The server working next to her was Bree I believe I overheard and she took care of it for us. I wish we could have had her because not only did she show personality she was quick and had sense of urgency. The only time our server came out as she should have was when it was time to drop off the check and at that point it was too late for her to start acting nice and polite like she was at that point. Also; we asked for a box for our chicken tenders and fries and she responded with "I'll bring it out at the END of your meal!" I guess screw the food I was going to try and give to my daughter later because the reason I asked for a box was because there was a fly consistantly flying over our...