Wingstop — Restaurant in Spokane

I usually have nothing but good experiences here i work close so this is a easy place to stop typically, I went in 5/26 after work it was around 10 pm i had to work early tmrw so decided quick wing-stop sounded good we initially asked the guy working the counter when we walked in the wait time he said “18 minutes” so we decided to place an order if it was more than a 20 minute wait time we were gonna stop somewhere else bcs we both work tmrw so this was good to hear we placed the order the transaction went through at 10:10 and we waited and watched as many others were served ( mostly mobile orders understandable they placed befor us online) and after finishing our drinks and about 45-50 minutes of wait time we asked the nice lady about our order and she said it was coming up we were excited about the food so got iver the wait and of course got to bed later than usual but the wait time wasnt the only problem we get home and both of us had ordered chicken me strips and him boneless and usually there is a pool of sauce at the bottom to our surprise not only sauce but what seemed like a soup ladle worth of cooking grease, we tried to make the best of our meal and dumped out what we could but ofc the next day i wake up feeling a bit ill, and end up getting sick multiple tomes throughout the morning i called in more upset now, the night befor the lady had offered a refund for our wait time but as i said we really were just excited to finally have to food and they were busy with a couple mobiles it seemed to be a different lady to answer the phone she was very dismissive and didnt seem to care to hear about the problem she immediately dismissed my explanation and said she would refund me for the bad chicken interrupting me and asked me to get my card and her know when i was ready ( placed this call 5/27 at around 12:30 ish) i got my card and told her my food upset not only for being dismissed but her rushed and rude tone i know this store has consistent customers and probably one in line but missing work takes away from me and i wanted reassurance that they would maybe say something to the guy who over-served our food for the wait we just expected a bit better quality and definitely not what feels like food poisoning after her forced nice words but harsh tone while talking to me about my card information letting me know she doesn't need the details on the chicken just what i need refunded, but a refund doesn't solve the issue i had 2 meals on the order and only told her the chicken because the rest of it was honestly fine again i tried to ask about the guy from last night and she was snappy and dismissive with me asking what she would like me to have her do about it i stated that i find it irritating and while a refund is nice i missed work and still feel unwell and that i just want to make sure it doesn't happen again or make someone else unwell i wish i had a photo to attach to this but i didnt feel sick last night we dumped out the excess ate and went to bed and now today i pay 😂🤦🏼‍♀️ dont know how often ill eat at this location now but atleast i got another 17$ 🤦🏼‍♀️ not to mention the lady i had this phone call with was the manager or claimed to...

Absolutely disgusting location. I took pictures bc I was hoping to post them to this review. Trash everywhere all over the floor and on the counters next to food. A customer was handed a soggy wet bag and complained when the employee went to see what caused the wet bag he picked up a dirty wash rag that was sitting on the counter where they are packaging the orders and threw it on another counter. Employees not wearing gloves while handling the food/fries.. I waited almost an hour for a 12pc combo and a 3pc chicken strip. There were a total of 6 employees working and they would all consecutively leave/disappear to the back at once and then all come back without washing hands and no gloves and continue cooking/standing around. Orders backing up and employees are all gone except the girl packaging orders. Food was all over the counters, wet dirty rags next to the food. They were not frying the food fresh only using what had been sitting out for obviously awhile bc my food was disgusting and cold. I was seconds away from asking for a refund and walking out but this was my first time ever having wing stop and I drove an hour out of my way to get it. It was also very obvious if you’re not Uber/doordash or pickup you are not a priority at all. I waited half an hour and asked where my food was and the employee went back looked at my ticket and said it was next up. Then I watched 20+ orders go out. Most of the people came in after me. One customer walked in and his order was out in less then 10 min. I ordered a 12pc combo and a 3 pc chicken strip combo, and have to wait an hour? There was also no lids for my three drinks I ordered as well the drink station was a disaster. Most of the drinks were out of order. Add injury to insult it was $41. Management should be ashamed of this establishment. Should be cited by the state for how filthy it is....

Let me tell you about the time Wingstop accidentally became the setting for the greatest plot twist of my life.

So, I roll up to Wingstop on a casual Tuesday—clouds in the sky, hunger in my soul. I was just there for a 10-piece combo, but fate? Fate had other plans.

As I walked in, the aroma of garlic parmesan and Cajun seasoning smacked me in the face like a WWE steel chair. My stomach roared. The cashier—let’s call him “Rico”—looked me dead in the eyes and said, “You ready for your destiny?”

…I thought he meant the wings. He didn’t.

I ordered lemon pepper and spicy Korean Q. Five minutes later, a dude in a trench coat bursts in, yells something about a chicken prophecy, and throws a rubber chicken at the soda machine. Total chaos. People screaming. Ranch spilling. Someone’s DoorDash order caught on fire (don’t ask how).

Meanwhile, Rico calmly hands me my wings and says, “You’re the chosen one.”

At this point, I’m too hungry to care. I sit down, bite into the lemon pepper… and my third eye opens. I see the meaning of life. It’s crispy. It’s tangy. It’s got that zing that slaps you in the face and tells you to believe in yourself.

Long story short, I walked in looking for lunch and walked out a flavor-enlightened warrior. Wingstop didn’t just feed me. It changed me. I now speak fluent ranch. I astral project during every bite of voodoo fries. My car smells like atomic sauce and I’m not mad about it.

Would I go back? Bro, I...