Dairy Queen (Treat) — Restaurant in Springboro

Good evening! Our family are regular customers to the DQ Springboro, OH location and decided tonight was a great night for a visit. Unfortunately, our blizzards were SOUP, like milk that had not been mixed in. Even more disturbing, the young ladies that served me at the drive through were making our order without their masks on. I am the GM at ROLL ON IN & BUZZED BULL CREAMERY, Maineville. I would never have served the product I received, and I certainly would make certain my staff met all Covid 19 regulations when serving guests. I thought management/ownership would like to know our experience to take our feedback to improve your product and most importantly,...

This restaurant breaks numerous health and safety laws including: not washing their hands before making food, dropped food is picked up and put back into containers when customers are not looking, gloves are not used to pick up food at any time unless visible, hair is consistently in food, faces are touched, sneezing happens around if not in the food, black mold is growing in the blender, bathrooms are cleaned minimally, and every washable item is not properly sanitized. I would not recommend going here as the owner has a consistent reputation of making employees uncomfortable and having employees quit because of...

Decided to go to DQ as I haven't been in awhile. However, the customer service was completely terrible. A girl named Lilly took my order and kept my credit card for an uncomfortably long time. After she took my payment she was more interested in talking to her friend inside than actually assisting with my order. Even after another employee brought the froze treat to her, she persisted for another 30 seconds or so preferring to talk to another employee before actually giving my card back and my order. I had asked for a receipt and her response was "Yep". The level of customer service was so bad I'm...