Cioffi's Deli & Pizza — Restaurant in Springfield

At 5:13, I placed an order for a low-fat focaccia pizza and a spinach salad with chicken. After repeating my order 3 separate times to 2 persons, I was told-- as is the norm with take-out-- that it would be ready in 15 minutes. About 10 minutes later, I left to pick it up at the restaurant, which is a mere 2 miles and 5 minutes from me. When I arrived, the salad was prepared, the pizza was not. It is normal to give 5-10 minutes grace period for food to be prepared, as it is not an exact science and establishments can be swamped at times. I waited an additional 37 MINUTES in the restaurant, for a total preparation time of 52 minutes!! I waited partially because my order was already in and it was snowing and partially out of curiosity-- to see what sort of remedy and apology Cioffi's would offer. A simple "sorry for the wait" would suffice for a 10 minute wait, and that's all I got. A true professional establishment would at least offer a partial refund for such egregious service, which I did not get. The pizza was fine-- could have used more salt-- and the salad was quite good. Not everyone will experience the same awful service I did, but if and when you do, don't expect any sort of professionalism from Cioffi's. I WILL NOT BE RETURNING HERE. On a side note, I had previously been here for lunch-- very good sandwiches but far higher price than normal for a Central Jersey establishment. Try Village Trattoria or Zappia's in...

My mom had been to their other restaurant in Union and liked it so we jumped off 22 to try this one on Christmas eve. We tried two different soups, one of which has been a family recipe for the last 35 years, and a slice of pizza. Everything was amazing and we were even given a free side of sauce and fresh bread to try. The sauce was very flavorful and balanced and you could really taste the basil, oregano, and garlic. My mom still can't stop raving about how good the soup was. Lots of great Italian dishes which all looked fresh and tasty were ready for you to pick up and take home. I wanted to try them all. The cannolis were freshly filled and amazing too.

Not sure why some people had a bad experience, but when we walked in we were very warmly greeted by all the employees which was very nice. Three different employees and the owner all came over and talked to us for quite a while, asked us where we were from, and made sure we liked our food and went over and above just serving us. Not sure why others had a bad experience but I'm generally nice to everybody so I usually get the same attitude back ;-)

We are definitely making a detour off 22 to...

This was my first time in a New Jersey deli and came highly recommended by my friend who is a local in the area. I’ll admit it was awkward with all the stations , and the religious imposition wasn’t appreciated , but to each their own.

Otherwise , the choices were limitless, this made it very difficult to choose something , and no one there really seemed interested in guiding , so me and partner just picked our favorite foods and went from there.

The street itself is lovely , and the deli is lovely , but here is where my review changed, the food…was not good.

The food was dry, not well seasoned , both me and my partners plate. It was pretty to look at, but just not that enjoyable to eat. I can’t tell if we ordered incorrectly , again, no guidance whatsoever , or if all their food is that bland.

Either way , it would be cool to explore more deli locations around that area, but I probably won’t come back to this one unless my local...