Dunkin' — Restaurant in Springfield

I got bacon and cheese on a croissant but I ordered sausage and cheese on a Croissant and I was on the phone taking the order for my sister and she even heard sausage and the lady behind who I didn’t even know heard sausage so she charged me 2/5 for bacon and cheese and then 2.54 for sausage and was very rude when I told her . I was being nice until she said I know what you told me and you said bacon and I told her no I told you sausage and she walked away and said lies and I got loud with her and told her give me my money back because this is unacceptable and she told me I can’t get my money back when I was returning it so I just paid for it and I’m going to dispute it with my bank and she...

Sometimes the breakfast food is good and sometimes it's bad. The best thing they have there is the breakfast potatoes. They are absolutely spectacular but you only get 6 which to me is kind of cheesy. The donuts are also a crapshoot. They might be fresh and they might be okay. I guess the earlier you get there for donuts the better they will be if you go later in the evening they will be out of a lot of stuff and it won't even be good. The people are nice. But you don't need to eat donuts. Stay healthy. Not good enough to be something special for a once-a-week treat....

Served a Nitro Cold Brew that was nearly 50% all foam with just a little over half the already small sized cup remaining with the actual brew. I once watched one of their staff try to force several bigger lids onto my drink 4x before asking him to just let me handle it. He refused to give me the drink until I insisted that he was using a lid that was too big (which he continued to insist was the correct size). I left without a lid that day.

Besides that though, this Dunkin is generally good and if you order ahead (drinks x2 and food x3), it's usually ready in less...