Hot Head Burritos — Restaurant in Springfield

Ordered through door dash, but apparently the workers just let anyone pick up orders. My dasher messaged me saying that someone already picked up the order. Needless to say, I never got my order. Worst experience I've ever had at a hot head. And it doesn't help that they don't even have a working phone number yet so you can call them and verify something. I will go to the hot head across town before I ever use this hot head again. Which sucks because there was one that was finally closer to...

Ordered 3 tacos, queso and a cookie through Ubereats. I work less than 3 minutes from there. All 3 tacos were cold as ice. Got queso and NO CHIPS (no place to order them separate so I figured it was a safe bet that they came with the queso....wrong) and ordered a chocolate chip cookie and got a chocolate rock. Tried to call and got put on hold 3 times with no answer back after being on hold. Not...

Food is fine. If you go during busier times, you get less for sure. I normally don't have any issue with service, however today, I could have probably gotten kinder service in a prison. The guy is usually great, but the lady today was rude, rushed me, did not greet, and practically tossed the bag on the counter. There wasn't even anyone in...