Lucy's Chinese Food — Restaurant in Springfield

I'm speaking for me but my entire table will only come on the days Sid/Sidney are working. The atmosphere brightens up and it's hard to find such great quality customer service as he provides.

Big vehicles have issues with the drive-thru. We have had what looks like high schoolers, which are new to work, but look very unhappy and burden by us ordering.

We all agree that he definitely brings livelihood to this small restaurant and should be, if he isnt already, one of the top employees

The food is good because it's white meat chicken but the atmosphere drive through and everything else is not incredible.

If you're looking for a great place to eat, with quick service AND an excellent conversation, come on Friday or Saturday and ask for him.

Young man, if you see this, thank you for the friendliness and comfort that you provide us while we eat. Thank you for not rushing us or making us feel as if we were just...

Used to love Lucy‘s. I go there last night and order a general chicken combo and a general chicken half combo all white meat. I check out come home look at the bill. There’s a $.68 service fee on there so I call up Lucy‘s and ask Caleb for a manager while he didn’t wanna give me a manager he said no manager was around But after multiple tries and telling him I could only talk to a manager. I finally got someone in charge his name was Mike I doubt seriously that that was his name but that’s the name he gave me. I asked him what the $.68 service fee was for on the bill and he said oh did you use a debit card or a credit card I said yes and he said well. They charge $.68 for each one well therefore I will not be eating there anymore because the food sucked it taste like they never changed their oil and the crab Rangoon was Overcooked Terrible...

Being from the West coast, I was seriously craving Chinese food and saw Lucy’s Chinese on Campbell. Swung in and grabbed myself the 1/2 general combo with crab Rangoons. I used 3 packets of duck sauce just to choke down 1/2 of a rangoon. So much garlic flavor mixed with God knows what. I was disgusted. Decided to try the General chicken and it was just as bad. The rice tasted like week old dehydrated dish water. What what I thinking!? Do people actually like this vomit of a meal?! MOST DEFINITELY WOULD NEVER EAT AT LUCY’S! They should take some pride In the food they cook and I could almost guarantee they have never tasted real Chinese form China… or at least from China town on the West coast. Change your menu and learn to cook something authentic. Zero star from me but unfortunately I wasn’t given...