Memo's Méxican Restaurant — Restaurant in Springfield

Memo's is in our rotation, but when we went in on Wednesday, June 20th, I was greatly disappointed. If this had been our first visit, it would have been our last and may still have been our last. There were two larger groups dining, so I can forgive the slow service however we did not receive what we had ordered. I ordered a "Seafood Combo" and the wife a "Poco Dos - Chicken Chimichanga" The food we received was a "Seafood Chimichanga" and a "Shreded Beef Chimichanga." I informed the server of the error immediatly and he gave me the blank stare then went to check the order on the computer. He verified the kitchen's mistake and said it would be about 10 more minutes at which time I said nevermind and I would accept the chimichanga. The wife verified, before eating that her order was correct (chicken) but discovered that it was beef (and over cooked) when she started eating. We informed the server of the errors and did not demand new food as we had eaten much of the meal and much time had passed. When the bill arrived they tried to charge us for a margarita, which we did not order or receive. We were given no compensation for the restaruants errors and paid full price for food we...

While this place could probably stand in as the definition of "hole in the wall"... the food is actually pretty decent. Starting with the chips and salsa, they offer a fresh pico that was well made and a true taqueria style salsa that is a little oregano forward but good. The heat sneaks up on you. Our food came out fairly quickly and was piping hot. I got the #1 combo - enchilada and taco. I was impressed by the cheesiness. He got the Pollo a la crema that was also super cheesy and had great flavor. We aren't used to having peas, carrots, and corn in the rice, so that was a little odd. We went for lunch, so the portions were good for lunch, but if it's the same portion for dinner, it might be a bit small. The restaurant itself is in a bit of disrepair, but mostly clean. The plates and cups and utensils are a bit past their useful dates (cracks and chips and such). Being right on Main St. Parking will be dependent on the time of day and day of the week. The waiter was polite and attentive. And he cleared plates...

The food was alright. We had a call-in order and I went to go pick it up and realized that I was the only person in the decently packed restaurant wearing a face mask because of the CDC’s recommendations of social distancing and face masks to avoid getting COVID-19. The second I made eyes with a wait staff they said they would be with me in a minute and when they returned they were wearing a mask, which was appreciated, although kinda odd. I sat and waited ten minutes to be given the very bag that was sitting on the table in front of me which the staff seemed to be searching for my food, found it, then called my name. So I waited the whole time when my food was already waiting for me, bagged and ready to go. The folks were kind enough, but maybe that’s because I tipped 30%. All-in-all I’d give them another shot but my first encounter...